Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health Stipend
• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 2017 and am proud to serve the same Pittsburgh community where I was born and raised. I’m a graduate of Geneva College and have built a strong, award-winning agency known for its success and commitment to excellence.

We offer a health stipend and plenty of bonus opportunities, and we’re looking to grow our team with individuals who are both professional and passionate about helping others.

If you’re eager to build a rewarding career, work with a high-performing team, and make an impact in your community, this could be the perfect opportunity for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Anthony Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.