Assistant Director of Operations

The Hyatt Regency New Orleans is seeking an Assistant Director of Operations who will work in both the Food & Beverage and Rooms Division.

The Assistant Director of Operations role at the four-diamond, luxury Hyatt Regency New Orleans is a career activating opportunity that requires the expertise of a high energy, industry professional. This role is a highly compensated position responsible for assisting our Executive Committee members with the management of the Front Office, Housekeeping, Guest Services, 8 Food & Beverage venues, and Banquets and Convention Services teams. Our hotel includes 1,193 rooms, 75 suites, 200,000 sq feet of banquet and exhibit space, and 52 venues for off premise catering events. Overseeing these areas will include leading a staff of seventy (70) hourly associates and twelve (12) Assistant Managers/Department Managers within the Rooms Division as well as a staff of one hundred seventy (170) hourly associates and twelve (12) Assistant Managers/Department Managers within the Food & Beverage Division. Additionally, this individual will work with and manage over one hundred (100) contracted associates, which make up the staff in our Housekeeping, Guest Services, Security, Banquets, and Convention Services Departments.

Hyatt associates work in an environment that demands exceptional performance, and hard work yet reaps great rewards. With industry leading compensation, benefits, including twelve complimentary room nights in Hyatt hotels across the globe, and unparalleled opportunities for growth and development, the Hyatt Regency New Orleans is the place to propel successful careers within the Hyatt Corporation.

Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

BENEFITS | LOVE WHERE YOU WORK! | Not only will you be part of a rock-start team, but you’ll get to be part of a collaborative team at a company recognized on Fortune’s 100 Best Companies to Work For (12 years), People Magazine’s 100 Companies That Care , and as one of New Orleans’ Best Places to Work for the past decade. If you’re a customer‑service‑minded problem solver eager to learn, we’d love to meet you.

We care for people so they can be their best .

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Referral Bonuses up to$500.00 - for bringing new members to our team
• Free and Discounted Room Nights atHyatt Hotels around the world
• Paid Time Off –Holiday pay, new child leave and personal days
• Healthcare FSA - saves you money for medical expenses
• Financial Perks -401(k)w/company match &discounted employee stockpurchase plan
• Employee Assistance Program – 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers – at Rental Cars, Theme Parks, Concert Tickets, Apple, AT&T, Verizon and More!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications:

Qualified industry professionals for this role are:

• Current Directors of Operations at a small to mid-sized property, who are ready to take a leap into a high volume, primary convention property.

OR

• Current Directors of Food & Beverage or Rooms in a small to mid-sized property, who are ready to learn the other side of operations in a high volume, primary convention property.

OR

• Current Assistant Directors of Food & Beverage or Rooms, who are ready to learn the other side of operations.

OR

• Someone who has held a department head level position in a minimum of two departments in a medium size hotel.

*Individuals who do not meet one of the above categories will likely not been considered as candidates for this role.

Additional Qualifications:

• 4 year college degree from accredited university
• Solid work history (no job jumpers) with exceptional professional references from previous supervisors
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Service oriented style with professional presentation skills
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills
• Must be able to work a flexible schedule, including weekends and holiday