USA_Functional Consultant

Order And Service Management

Pay Rate Range: $ 64.28 - 66.17/hr. GBaMS ReqID: 10769963

Own and manage end-to-end OMS ecosystem (Kibo, Orderful, Drop Ship)

Enhance and document existing OMS capabilities, workflows, and integrations

Drive integration between Orderful and Kibo OMS, including Drop Ship flows

Perform functional and technical gap analysis and recommend improvements

Lead Drop Ship module implementation and enablement

Define and validate end-to-end order lifecycle scenarios (order to fulfillment)

Lead Agile/Scrum delivery (ceremonies, backlog, sprint execution)

Define and enforce Definition of Done and Ready

Collaborate with business, IT, and external partners for solution alignment

Ensure successful delivery of integration, engineering, and OMS enhancements

Own and manage AutoZone OMS landscape (Kibo, Orderful, Drop Ship modules)

Document and enhance current OMS capabilities, workflows, and integrations

Define and optimize end-to-end order lifecycle scenarios (order capture, routing, fulfillment, drop ship)

Drive seamless integration between Orderful and Kibo OMS including Drop Ship

Collaborate with engineering teams on API-led, event-driven integrations

Ensure alignment with existing AZ enterprise systems and processes

Conduct current state assessments of OMS capabilities

Perform technical and functional gap analysis

Recommend solution approaches for Drop Ship enablement and OMS enhancements

Lead Scrum ceremonies, backlog grooming, and sprint execution

Define and enforce Definition of Done and Definition of Ready

Drive delivery within Agile / SAFe frameworks across cross-functional teams

Support engineering teams in standing up Kibo Drop Ship module

Coordinate across development, QA, and integration teams

Ensure delivery of scalable, high-quality OMS solutions

Work with AutoZone business, IT, and external partners

Facilitate alignment across teams for end-to-end solution delivery

Ensure all stakeholders are aligned towards business outcomes and delivery milestones

B Tech, Computer Science, Engineering, or equivalent experience

10+ years of experience in Order Management Systems (OMS) preferably Kibo OMS / Retail Commerce platforms

Strong techno-functional expertise in Kibo OMS, Orderful (or similar EDI/integration platforms), and Drop Ship processes

Proven experience in system integration, API-based architectures, and enterprise application ecosystems

Hands-on experience in Agile / Scrum

Experience in functional design, system documentation, and process modeling

Strong track record in gap analysis, solutioning, and end-to-end delivery execution

Experience with Kibo Drop Ship module implementation

Exposure to retail / omnichannel commerce ecosystems

Familiarity with cloud platforms (Azure / AWS) and integration tools

Experience working with distributed global teams

Good organizational and problem-solving skills

Good team player who is self-motivated and well organized

Strong oral and written communication skills

Ability to work with remote teams

Ability to manage project scope