Desktop Support Technician

Insight Global

Miramar, FL

Location: 5 days in office – Miramar, FL

Start date: 10/26

Duration: 8 week contract

Must Haves

2+ years of IT Technician, Desktop Support, or Field Support experience
Experience with SCCM/MECM, PXE imaging, OS deployments, and software distribution
Familiarity with Azure Virtual Desktop (AVD) or similar VDI environments
Experience supporting MFA enrollments, user access, and endpoint troubleshooting
Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi, cabling, patching)

Plusses

Experience with ServiceNow or similar ITSM platforms
Teams Rooms, Logitech, Poly, Cisco Webex, or other conferencing platforms
Active Directory and Azure Active Directory experience
Software Center application deployment experience
CompTIA A+, Network+, MD-102, MS-900, or similar certifications
Bilingual English/Spanish

Job Overview

We are seeking an IT Technician to support a workplace technology rollout across multiple South Florida offices. This individual will play a key role in preparing and deploying approximately 100 workstations for a new Miramar office, including device imaging, software installations, workstation setup, and end-user support. The technician will also assist with hardware deployments, office technology projects, executive support, and general IT operations. The ideal candidate is hands-on, adaptable, and comfortable working independently across multiple locations.

Day-to-Day

Deploy, configure, and troubleshoot desktops, laptops, monitors, docking stations, printers, and peripherals
Perform workstation moves, additions, changes, and decommissions
Image and deploy devices using SCCM/MECM and PXE boot processes
Support Microsoft 365, AVD, MFA, and endpoint-related issues
Provide onsite support for employees and executive leadership
Support Teams Rooms and video conferencing technology
Manage hardware inventory, asset tracking, and equipment lifecycle activities
Troubleshoot basic networking and connectivity issues
Document and resolve tickets within ServiceNow
Travel between Doral, Miramar, and Fort Lauderdale locations as needed

Apply

Vacancy posted 2 days ago

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