Customer Success Center Manager: Coaching & Quality
Woodwind & Brasswind
Guitar Center is seeking a CSC Care Advisor Manager in the United States to lead a frontline customer service team across multiple channels. You will coach Agents, monitor performance, and partner with Training, Quality, and cross-functional teams to improve process adherence and customer satisfaction. The role emphasizes coaching, performance management, and escalation handling with a focus on a customer-first service culture and continuous improvement. #J-18808-Ljbffr Woodwind & Brasswind
Vacancy posted 2 days ago
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