SERVICE COORDINATOR

SERVICE COORDINATOR

• Baltimore, MD
• THE FAMILY TREE
• GENERAL
• Full-time - Day shift - 8:00am-4:30pm
• SUPPORT SERVICES
• 96159
• Posted: April 16, 2026

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Summary

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

 

Educational Qualifications and Experience:

Masters degree in Human Services, Human Development or Social Work with two years experience providing direct service to families preferred. Bachelor’s degree in same fields acceptable with a minimum of four years experience. Must have experience providing direct service to individuals and experience facilitating groups. Familiarity with issues of young parents, infants and toddlers, issues of poverty, and linking with community resources desirable. Minimum of one year direct staff supervision.

General Qualifications
The successful staff person must:
• Understand and be committed to the overall philosophy of Family Support.
• Maintain respect for confidentiality of information divulged by or on behalf of participants.
• Possess the ability to relate to people of diverse educational, cultural and economic backgrounds.
• Be willing and able to do aggressive outreach and recruitment.
• Model appropriate interaction with young children and parents.
• Have the ability to work independently and as a team member and leader.
• Be willing to submit to a criminal background investigation.
• Have current medical evaluation, including a tuberculosis screen within six months before the individual begins work in the Center.

Specific Qualifications
This staff person must:
• Have effective written and verbal communication skills.
• Have excellent planning and organizational skills.
• Have excellent service coordination skills.
• Have the ability to establish and implement goals.
• Have the ability to establish priorities.
• Be able to make assessments and appropriate referrals.
• Have problem solving skills.
• Have the ability to provide individual, family and group counseling.
• Have knowledge of community resources and how to access them effectively.
• Be able to advocate effectively for families.
• Have the ability and willingness to make home visits.

Job Responsibilities
• Meets with new Center participants to familiarize them with the Center and the services available and completes all required paperwork.
• Ensures that new families feel welcomed and are integrated into the Center programs and activities.
• Provides assistance and supportive counseling to families as needed.
• Conducts aggressive outreach and recruitment activities.
• Ensures that all participant files are complete and accurate at all times.
• Ensures the confidentiality of all records and appropriate communications about and with participants.
• Conducts regular case meetings with all appropriate staff to assess progress on participant goals and services.
• Maintains contact with key individuals in community agencies to facilitate referrals; makes referrals as necessary and follows up on all referrals.
• Provides recruitment and retention services, including home visits to families.
• Provides informal and formal parenting education to families addressing specific developmentalneeds of their children.
• Facilitates groups to optimize participant self-esteem and potential.
• Works with Center staff to ensure that Center services are meeting participant needs
• Serves as member of Center management team and as such, provides leadership to Center staff as requested by Director.
• Attends trainings and meetings as required by sponsoring agency 

 

Full time day shift, $50K annually

Additional Information

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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