Business Analyst

Career Opportunities: Business Analyst (8625) Join Us at New Plymouth District Council! Te Kaunihera-ā-rohe o Ngāmotu – New Plymouth District Council (NPDC) is shaping the future of our district. We’re here to serve our community and create a place where people love to live, work and visit. Guided by the principles of Te Tiriti o Waitangi, we’re committed to building strong partnerships that honour and celebrate our rich cultural heritage. Our new vision - Thriving Today, Resilient Tomorrow reflects our commitment to supporting the wellbeing of our people and places now, while preparing our district for the challenges and opportunities ahead. Innovation, sustainability and collaboration drive everything we do as we deliver services and initiatives that help our communities flourish. At Te Kaunihera-ā-rohe o Ngāmotu, we’re proud to be an inclusive and dynamic organisation that values people, creativity and progress. If you’re passionate about making a real impact and being part of something bigger, this is the place for you. The Opportunity | Te āheinga We’re looking for a skilled and motivated Business Analyst to join our Delivery and Enablement Group at NPDC. Reporting to the Digital Portfolio Lead you’ll play an integral role in delivering high-quality business analysis, project coordination and change management support across a diverse range of initiatives. Working closely with stakeholders across the organisation, you’ll help identify opportunities, design effective solutions and drive improvements that enhance business processes, strengthen service delivery and support strategic outcomes. We’re seeking someone who combines strong analytical capability with a genuine passion for working with people. You’ll bring curiosity, empathy and a collaborative approach, enabling you to translate complex challenges into practical, user-focused solutions. This is an opportunity to contribute to meaningful work while being part of a team that’s building momentum and lifting performance. We’ve worked hard to create a clear, supportive environment where people back each other, take ownership, and take pride in what they deliver. Fit matters here. We’re looking for someone who wants to be part of a strong team, contributes positively to those around them, and cares about delivering quality outcomes. Work with the business to define, understand and document the business processes and existing and desired business capabilities. Creating detailed business analysis and requirements, outlining problems, opportunities and solutions for the business. Iterate new business capabilities into the future state business architecture. Collaborate with business leaders to produce quality Point of Entry Cases, Business Cases and work products. Support PMO project delivery to enable timely execution of projects. Measure and monitor projects for compliance with PMO project governance standards. Identify opportunities for process improvement which deliver better services to customers and more effective and efficient ways of working. Facilitate and co-ordinate workshops and meetings with project teams, key stakeholders and designers across all project stages. Facilitate and provide training support for new systems and change processes to ensure successful project outcomes. Actively ensure that legislative requirements and Council policies and procedures are fulfilled, particularly in relation to all key relevant legislation. Contribute to a collaborative, outcomes-focused team environment where people support each other, take ownership, and deliver together A tertiary qualification in business or a related discipline, or equivalent experience Proven analytical capability Strong understanding of change management Experience working at a business, department or project level to deliver outcomes Knowledge of organisational change in a complex environment Understanding of local government drivers and statutory requirements (preferred) Experience with process improvement and project management tools We’re also looking for someone who: Brings a strong team mindset - takes ownership, supports others and values being part of a high-performing team Is comfortable in an environment with clear expectations and accountability Builds trust and works well with a wide range of people Is pragmatic, curious and focused on delivering real outcomes What We Offer | Ngā Ratonga At New Plymouth District Council, we’re not just offering jobs – we’re building careers and creating a workplace where people thrive. When you join us, you’ll discover: Clear career pathways - to help you grow and succeed Learning and development opportunities - that keep you ahead of the game Support for personal and professional growth - so you can be your best self Plus, our People’s Package is designed with you in mind, covering five key pillars: Wellbeing, Development, Benefits, Culture and Recognition. Because at NPDC, it’s not just about what you do – it’s about who you become. You can expect to start in this permanent, full-time role with a salary of between $95,908 - $103,366. Your wellbeing matters to us. We’re committed to creating an inclusive, supportive workplace where your contributions are valued and celebrated. Together, we’re shaping a vibrant future for New Plymouth - one step, one idea, one achievement at a time. Applications close Friday 10th July 2026 Be part of a council that values people, culture, and opportunity. Te Kaunihera-ā-rohe o Ngāmotu is an equal opportunity employer (EOE), and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process. #J-18808-Ljbffr New Plymouth District Council