Technical Training & Sales Specialist, North America - Bose Luxury (McIntosh & Sonus faber)

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.Job DescriptionThe Technical Training & Sales Specialist supports technical excellence and partner enablement for Bose Luxury across North America, while playing a key role in operating and elevating the House of Sound experience in New York City.This role combines regional technical training and system support with hands-on responsibility for maintaining , calibrating, and optimizing House of Sound systems for demonstrations, client experiences, and events.The position operates with an approximate 50/50 split between House of Sound responsibilities and broader North America regional support.Acting as both a technical authority and client-facing specialist, the role engages directly with high-net-worth clients, architects, designers, and consultants to support system design, product selection, and project execution. The position plays a critical role in influencing successful sales outcomes while ensuring that all experiences and installations reflect the highest standards of performance and brand excellence.Roles & ResponsibilitiesTechnical Training & Partner Enablement (North America)Design and deliver training across product architecture, system design, installation, and calibrationExecute training via workshops, certifications, and onboarding programsSupport capability building across dealers, distributors, and integrators.Pre-Sales Technical Support & Client AdvisorySupport system design, product selection, and technical planningEngage directly with luxury clients, architects, and consultantsTranslate technical solutions into client-relevant benefitsHouse of Sound Operations & Experience Support (NYC)Maintain, configure, and optimize all House of Sound systems to ensure flawless readinessSupport and execute technical aspects of client demonstrations and listening sessionsPartner with Experience Manager to deliver best-in-class demonstrationsSupport technical setup and performance for events, activations, and VIP experiencesSystem Commissioning, Calibration & Performance OptimizationLead system setup, calibration, and optimizationSupport flagship installations and demonstration spaces across North AmericaSupport pop-ups, events, and temporary brand activationsPost-Sales Technical SupportTroubleshoot and resolve technical issuesSupport system optimization and upgradesMaintain documentation and best practicesCross-Functional CollaborationPartner with Sales, Marketing, and Experience teamsSupport dealer success and project conversionProvide field insights for continuous improvementExperience & SkillsStrong expertise in high-end audio or AV systemsExperience with system design, installation, and calibrationAbility to deliver technical training programsStrong troubleshooting and communication skillsAbility to engage confidently with luxury clients and design professionalsExperience in luxury or custom installation environments preferredKey Personal AttributesPassion for technical excellence and performanceAttention to detail and commitment to quality standardsStrong communication and presentation skillsAbility to balance hands-on technical work with client-facing responsibilitiesCollaborative mindset across teamsKPIs & Success MetricsPartner Enablement: training and certification impactSales Influence: contribution to project winsInstallation Quality: system performance consistencyHouse of Sound Excellence: readiness, performance, and quality of demonstrations and eventsTechnical Support: resolution time and partner satisfaction#LI-SS1At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of New York, New York is: $94,800-$130,425.The hiring range for other Bose work locations may vary.In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves.Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io. Please include "Application Accommodation Request" in the subject of the email.Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process. #J-18808-Ljbffr Bose