Funding Assistant

Job Title

This is a Utah-based hybrid position, which will require some regular in-office days each week. Employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background.

About Us

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!

Job Description

Responsible for supporting the daily operations of the Funding team by managing key administrative and workflow functions within the recreation loan funding process. Responsible for overseeing the recreations funding queue, assigning loan files, coordinating communications with internal and external partners, maintaining documentation, and assisting with reporting and other departmental activities.

Requirements

• Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs)
• Monitor workflow and assign recreation loan files to Funding Specialists to ensure timely processing.
• Combine, organize, save, and maintain loan-related documentation and records.
• Respond to and manage department email communications in a professional and timely manner.
• Review reports, identify discrepancies, and assist in resolving issues to ensure accuracy and efficiency.
• Cross-train in the Funding Specialist role to provide operational support and coverage as needed.
• Assist with departmental reporting and special projects.
• Perform additional duties and responsibilities as assigned to support the Funding department.

Skills

• Strong organizational and time management skills with exceptional attention to detail.
• Self-motivated with a strong work ethic and ability to work independently.
• Excellent written, verbal and interpersonal communication skills.
• Ability to manage multiple priorities simultaneously in a fast-paced environment.
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Word, with accurate data entry skills.
• Ability to work effectively both independently and as part of a collaborative team.
• Commitment to accuracy, efficiency, and providing excellent internal and external customer service.

Experience

• High school diploma or equivalent required.
• Minimum one (1) year of administrative, operations, banking, finance, loan processing, or customer service experience preferred.
• Previous experience in lending, funding, consumer finance, or banking environment a plus

Physical Environment and Demands

• Minimum of three (3) days in office work required each week.
• Cubicle workstation. Regular interaction with internal departments, dealers, and financial service providers.
• May require occasional overtime or schedule flexibility to meet business needs

Benefits

• Office-based, with the ability to work from home 2 days per week.
• Shift: Full time, 35-40 hours per week
• Comprehensive benefits including medical, dental, vision, disability, and life insurance
• 401K with a company match
• PTO including 11 federal paid holidays off, vacation time and sick time
• Financial Wellness Program
• Volunteer Opportunities
• Awesome company culture and co-workers who love to work here!
• Work Life Balance – We don't use that term lightly!
• Company Wide Open Door Policy