Supervisor, Warehouse
Komatsu North America
Supervisor, Warehouse
Join Komatsu and be part of something big! Job overview supervise daily warehouse operations supporting the efficient receiving, storage, binning, picking, packing, and shipping of service parts within Komatsu's Mesa Parts Distribution Center. This role plays a key part in the successful startup and growth of a greenfield operation by helping establish operational discipline, developing team capability, implementing standard work, and fostering a strong culture of safety, accountability, engagement, and continuous improvement. Leads a team of approximately 15-40 employees while supporting the facility's operational ramp-up and long-term performance objectives.
Key job responsibilities include leading daily warehouse operations to achieve established safety, quality, delivery, productivity, and cost objectives. Promote a strong safety culture through employee engagement, observations, audits, 5S standards, hazard identification, and timely corrective actions. Support the implementation, refinement, and standardization of warehouse processes, procedures, and work instructions as the facility continues to ramp up operations. Develop, coach, and engage team members while fostering a respectful, professional, inclusive, and accountable work environment. Ensure employees follow established standards of work, warehouse procedures, and company policies. Assist with onboarding, training, and developing newly hired employees to build a highly capable and flexible workforce. Identify operational challenges, analyze root causes, and partner with leadership to implement sustainable solutions that improve performance and employee experience. Champion change management initiatives and help employees successfully adapt to evolving business needs, processes, and operational requirements. Protect company assets and ensure established security procedures are followed. Collaborate with other departments and shifts to ensure effective hand-offs, operational alignment, and achievement of facility goals. Conduct regular team communication meetings to communicate safety concerns, operational priorities, performance expectations, and business updates. Provide feedback and recommendations regarding workflow design, storage strategies, labor utilization, and continuous improvement opportunities to support operational growth.
Qualifications/requirements include a high school diploma or equivalent required. Minimum of 2 years of warehouse, distribution, logistics, manufacturing, or related operational experience. Prior experience leading people in a team-based environment. Strong communication, coaching, and employee development skills. Ability to effectively lead through change and perform in a fast-paced, evolving environment. Ability to prioritize, delegate, and manage multiple operational demands. Strong problem-solving and decision-making skills with the ability to identify root causes and implement corrective actions. Demonstrated ability to build engagement, accountability, and trust across diverse teams. Intermediate computer skills, including experience with warehouse management systems, Microsoft Office applications, or similar operational systems. Willingness to continue professional development through training, certifications, and continuous learning opportunities. Demonstrates an appropriate sense of urgency while balancing operational priorities and employee needs. Sets high standards of performance for self and team members. Utilizes the Komatsu way and continuous improvement principles to solve problems and drive operational excellence. Regular attendance and schedule flexibility to support operational requirements. Physical requirements include sufficient ordinary ambulatory skills to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The associate frequently is required to sit, reach with hands and arms, talk and hear.
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