Product Configuration & Support Technician

Job Description

Job Description

Position Summary

We are seeking a detail-oriented and technically capable  Product Support & Fulfillment Technician to support our Concierge+ solutions. This hands-on position combines  logistics, product fulfillment, inventory management, technical configuration, and customer support .

The ideal candidate is organized, technically curious, and comfortable working in a fast-paced environment where accuracy, teamwork, and customer satisfaction are essential.

Key Responsibilities

• Fulfill, pack, prepare, and ship finished products accurately and efficiently.
• Manage inventory and shipping activities using ERP and automated shipping systems.
• Perform product configuration and basic network setup as required.
• Troubleshoot basic product, connectivity, and configuration issues.
• Maintain accurate inventory, shipment, and product records.
• Read and follow technical documentation, procedures, and work instructions.
• Collaborate with internal teams to resolve fulfillment and product-related issues.
• Follow safety, quality, and compliance procedures and participate in ongoing training.
• Operate a forklift and perform material-handling activities as needed.

Required Qualifications

• 2+ years of experience in logistics, fulfillment, manufacturing, or a related environment.
• Experience with ERP systems, shipping platforms, and inventory management.
• Strong computer skills, including spreadsheets, word processing, and databases.
• Ability to read and understand technical documentation and procedures.
• Strong attention to detail, organization, communication, and problem-solving skills.
• Ability to perform basic network/product configuration or willingness to learn.
• Ability to lift and carry up to 50 pounds.
• Ability to work effectively both independently and as part of a team.
• High school diploma or GED required and Verified

Preferred Qualifications

• Associate degree or technical training in Electronics, Computer Programming, IT, Networking, or a related field.
• Experience with electronics, computer hardware, networking, or programming.
• Forklift experience or certification.
• Knowledge of GMP and ISO 9000 standards.
• Experience in a regulated manufacturing or production environment.

Additional Requirements

• Reliable attendance in accordance with departmental needs.
• Commitment to workplace safety and quality standards.
• Willingness to learn new technologies, systems, and processes.

\nCompany Description

Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.

Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.

Apply with us today!

Company Description

Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.\r\n\r\nMarquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.\r\n\r\nApply with us today!