Shift Leader

Kitchen Shift LeaderAt Chick-fil-A, the Kitchen Shift Leader position is more than just a job, it's an opportunity. In addition to working directly for an Independent Operator, shift leaders gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.We are seeking an individual to be a part of our rewarding team. Applicants must be hard working, fast moving, responsible, and quick thinking. They should also exhibit the ability to go the extra mile and make personal connections with every guest.Responsibilities:Everything behind the swinging door during the shiftAlways delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality RequirementsCoaching the behaviors of all Leaders and Team Members who work in the KitchenHave a hustle that creates surprisingly fast Speed of ServiceAttention to detail that ensures preparation and production procedures are followedExecution of systems that ensure a refreshingly clean environmentMaintaining a work environment that ensures and promotes food safetyVigilant attention to the organization and appearance of the kitchenEnsuring the kitchen is ready for a Backstage Tour with a four-minute lead timeDaily assign kitchen crew to positions and ensure all pickup/delivery orders are made in a timely mannerCoaching, evaluating, and providing accountability for all Kitchen Team MembersAligning daily practices of the Kitchen with the Vision of the organization and with the Goals of the organizationResponsible for the repair and maintenance of all equipment used in the KitchenEither repair "in-house" or call appropriate repair person for broken equipment within 24 hours of notification of problemTrack and eliminate waste of foodResponsible for team building, and coaching members of the Kitchen TeamResponsible for all checklists, truck orders, and produce ordersNeeds for Success:Supervisory, leadership, management and coaching skillsGood communication skills both written and verbalAbility to communicate on various levels to include management, customer and associate levelsKnowledge of financial, budgetary, accounting and computational practicesProficient computer skills; Microsoft Office programs, e-mail, and the InternetAbility to perform various motor skills, such as lifting, reaching, bending, twisting, pushing, pulling, squatting, grasping and arm-hand coordination on a continuous basisAbility to multi-task as well as stay on task and concentrate with constant interruptionsStrong client relationship skillsCharacteristics:Team mindsetWork with the existing team wellIntegrityHeartSupports the vision of the restaurantLeads by exampleBuilds relationshipsGood communicationAble to take vision, goals, core values, and all information from leaders and communicate to each team memberServant leadershipQualifications:Must be 18 year or olderMust be able to work 2pm-11pm shiftHigh school degree and BA/BS in Food Service or Culinary Management is preferredA minimum of two 1 year of experience in the hospitality industry, specifically in ManagementKnowledge of financial, budgetary, accounting, and computational practicesDemonstrates loyalty, integrity, motivation, trustworthiness, dependability, empathy, and professionalismA passion for people and serviceAble to lead shifts, coach and delegate a team of individuals in a fast-paced environmentAbility to develop othersEagerness to learn and improve yourselfA commitment to quality in everything you doServSafe Certification preferredBenefits:Sundays off!Medical, Dental and Vision offeredPTO401kAccess to a large variety of discounts through Chick-fil-A partnerships