Accounts Receivable Specialist

Maintain daily accounting records by performing the following duties: Major responsibilities, discovering root cause analysis, validation, resolution and reporting of all customer deductions and collection of outstanding invoices. Complete understanding of collection/deduction process and the ability to identify opportunities to improve processes, increase efficiencies and support savings initiatives in warehousing, transportation, sales, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsibilities Contact Customer when their account is 15 days or more past due, via calls, emails or portals. Maintain a spreadsheet for each Customer with detailed analysis of all open and resolved deductions. Intermediate to advanced Excel knowledge necessary with the ability to manipulate & interpret to effectively research and reconcile complex Customer accounts. Run aging every Monday using v‑lookup and pivots for all assigned accounts. Manage complicated customer accounts through analysis, investigate and validations of deductions taken. Prepare and submit back‑up support documentation for deductions and adjustments on accounts. Work effectively within the company to ensure records are updated and accurate. Contact Broker and/or Sales when needed to insure that we have required supporting documentation. Communicates regularly with internal departments, customers, distributors and freight companies, while maintaining a good rapport with all. Become an expert on managing multiple Customer Portals. Must have a solid working knowledge of how to handle complex Customers. The ability to run hold reports for all Customer groups and be able to identify if the order(s) should be released or remain on hold. Be responsive to Customer, Management & Sales requests. Takes on additional responsibility as needed and being open to change. Help identify opportunities for improvement for the AR Team. Maintain current process documentation for your assigned responsibilities. Other duties as assigned. Inherent in each position is a general duty to maintain each respective work area in a safe and sanitary condition. Regular, predictable, full‑time attendance is required as an essential function of this position. The employee may be required to perform other such duties within the scope of their employment as may be assigned. The employee must also possess the ability to take direction, follow instructions, work with others, follow work rules and schedules, and focus on details. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong analytical and general quantitative skills. Excellent communication and interpersonal skills. Results oriented and strives for continuous improvement. EDUCATION and/or EXPERIENCE High School graduate with one (1) to three (3) years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. REASONING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Not applicable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr