Application Administrator
Virtual Vocations Inc
To support IT operations, the full-time remote Application Administrator will manage the configuration, deployment, maintenance, and optimization of software applications while collaborating with business units to gather requirements and provide user support. Key responsibilities: Perform system administration and troubleshooting for in-house and COTS applications Collaborate with business stakeholders to develop and implement solutions that enhance operational processes Document system processes, user requirements, and testing scenarios to ensure effective application performance and user satisfaction Required qualifications: 4+ years of experience in IT, including 3+ years in full lifecycle implementations and Tier 3 troubleshooting Extensive hands-on experience with core software applications such as ServiceNow, Salesforce.com, or SharePoint Familiarity with ITIL processes and experience in generating business requirements documents and project plans Proficient in Microsoft Word, advanced Excel, and MS Access for data manipulation and documentation Bachelor's Degree preferred Virtual Vocations Inc
Vacancy posted 3 days ago
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