Central Embalming Supervisor

Job Overview The Embalming Supervisor reports to the Central Care Center Manager and oversees the team of embalmers at the facility. The Supervisor is responsible for planning and directing the activities of the Central Care Center embalmers and resources to optimize client family satisfaction, resource utilization, and cost containment within given limits. Job Responsibilities Assists with Embalming: Consistently provides high‑quality care to those entrusted to the Company’s care; serves as a guardian of the human remains; applies artistic skills and scientific knowledge to recreate a memory of the deceased; reverently and efficiently disinfects, sanitizes, preserves, and presents the remains in accordance with the family’s wishes; advises Funeral Directors concerning the condition of the remains and possible treatment; ensures overall presentation conforms to the Company’s quality standards and client family’s wishes. Supervising Embalming Room: Oversees all activities within the embalming room; performs quality checks to ensure proper procedures are followed; ensures embalming schedule is followed to avoid disruptions; maintains equipment and related logs; maintains Material Safety Data Sheets; maintains inventory and orders supplies; conducts formaldehyde monitoring; acts as liaison between the Central Care Center and other location staff; assists in training; creates shift schedule for embalmers; operates within budget and seeks cost‑saving opportunities; assists with preparing the deceased for identification; conducts the final review to ensure the deceased meets the client’s wishes; assists with scheduling mortuary services; acts as Central Care Center Manager when the manager is not present. Removals and Transfers (where required): Demonstrates commitment to customer service; assists in educating families; ensures Dignity Promise Standards are met throughout each removal and transfer; confers with the Funeral Director frequently to provide assistance. Key Performance Indicators (KPIs): Production to Expected Level – manage cases to meet or exceed Company established ratios. JD Power Customer Satisfaction Survey – meet and exceed client expectations. Policies and Procedures – ensure all policies and procedures are closely followed to ensure proper embalming (measured by passing all audits). Embalming room – measured by how well room and supplies are maintained. Teamwork – maintain an overall positive environment for the embalming staff. Qualifications Associate’s degree in mortuary science preferred. State embalming license or state certification required, according to State regulation. At least three years of embalming experience required. Must pass pre‑employment background check and drug test. Must hold valid license to drive a car and be an authorized driver as per the SCI Driver Safety Policy. Maintains the proper continuing education credits required to maintain license(s) (if required by state). Knowledge of computers and some software is required. Work Conditions Work indoors and outdoors during all seasons and weather conditions. Limited amount of local and/or multiple location traveling required. When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner; professional dress is required when in contact with families. Uniforms may be required in some locations. Work Postures and Physical Demands Frequent, continuous periods standing, up to 8 hours per day. Kneeling, reaching and bending to move and arrange materials; climbing stairs to access buildings frequently. Physical effort requiring manual dexterity; carrying and/or lifting materials up to 100 pounds. Work Hours Working a number of evenings and/or weekends every month. Pay $80,168.40 – $85,000.00, based on experience. Benefits Medical, Dental, Vision. Flexible Spending Accounts (health care and dependent care). Health Savings Account with Company Contribution. Sick Leave. Short‑Term Disability. Long‑Term Disability. Life Insurance. Voluntary Accidental Death or Dismemberment Insurance. Dependent Life Insurance. SCI 401(k) Retirement Savings Plan with Company match. Employee Assistance Program. Location Seattle, WA 98155. Equal Opportunity Employer SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr Service Corporation International