Director-Executive, Operations, NGMC Braselton & Oncology Service Line

Job Summary Under the general direction of the SVP SouthernMarket, the Executive Director of Operations, NGMCBraselton & Oncology Service Line is responsible for the overall operations of NGMCBraselton and for creating a vision and strategic plan for the Oncology service line across Northeast Georgia Health System (NGHS). The Executive Director promotes a culture of uncompromised safety, superior quality, memorable patient experiences, and financial stewardship that aligns with NGHS core values. Provides leadership and strategic direction to ensure achievement of established goals and objectives for NGMCBraselton and the Oncology service line. Assists in the coordination of clinical operations throughout the continuum of care; development of strategy and business decisions for the market; and contributes to meeting or exceeding yearly profit objectives and expense control. Works closely with external leaders within joint venture agreements and establishes annual plans and key performance indicators to demonstrate success across areas of responsibility. Contributes to the development of the physician manpower plan and annual strategic financial plan. Forms strong relationships with employed and aligned physician practices to optimize patient referrals and care coordination. Works directly with physicians, administrative leaders, and the NGMCBraselton leadership team to manage interdependence across the health system and maintain productive working relationships. Minimum Job Qualifications Educational Requirements: Master’s Degree Minimum Experience: Five or more years of progressive management/leadership experience in a hospital setting Licensure or other certifications: not specified Preferred Job Qualifications Licensure or other certifications: FACHE strongly preferred Educational Requirements: Healthcare Administration (MHA) degree strongly preferred Job Specific and Unique Knowledge, Skills and Abilities Strong financial acumen and business literacy Excellent critical thinking, negotiating and decision‑making skills Aptitude for innovation, learning and change management Evidence of successfully executing strategic initiatives Strong relationship‑building skills; a high‑integrity, approachable leader who can quickly build respect, credibility, and trust at all levels of the organization and community Strong interpersonal and communication skills Ability to manage multiple tasks and accomplish them within the specified time frames Essential Tasks and Responsibilities Collaboration with Senior Administrative Leadership Team: • Provides regular reports and proposals to the senior leadership team for matters related to NGMCBraselton operations and the Oncology service line • Works closely with the presidents of each respective acute care hospital in developing clinical service offerings • Collaborates with the senior leadership team on developing annual capital budgets and then prioritizing the allocation of those funds for highest and best use • Works closely with VP of Finance in developing annual capital budgets Strategic Visioning and Planning: • Participates in the development of strategic plans for NGMCBraselton in response to NGHS strategy and the community’s developing needs• Develops a multi‑year strategic plan for the Oncology service line with regular updates• Seeks feedback from entity leaders and other senior leaders• Stays abreast of industry trends and uses those trends to inform strategic vision and plan• Collaborates with physicians in the development of the strategic plan Financial Operations and Optimizing Investments: • In collaboration with NGHS Finance Division, develops and manages operating and capital budgets• Ensures NGMCBraselton operates within budget while maintaining programmatic growth of services to meet community needs• Evaluates financial performance and implements measures to ensure optimal performance• Maintains understanding of productivity benchmarks and ongoing oversight to ensure productivity goals are being met• Develops multi‑year capital budget and replacement plan, working closely with leadership from surgical services and other departments• Conducts regular financial operating reviews• Identifies variances, documents reasons for variances, and looks for offsets to budget variances• Proactively identifies opportunities to improve revenue and reduce expenses by optimizing value Patient Experience, Safety, and Quality: • Provides leadership to establish and maintain an environment focused on safety for patients, staff, physicians, and visitors • Focuses on achieving top decile patient experiences • Creates process improvements that deliver exceptional care and service Medical Director Collaboration and Dyad Partnerships: • Oversees medical director job descriptions and performance• Reviews monthly medical director timesheets to ensure accuracy and optimization of value for services• Develops strategies to maintain engagement with medical directors, including regular meetings• Serves as the management liaison with medical staff regarding concerns, issues, and questions pertaining to the operations of NGMCBraselton or affiliated entities Performance Review, Counseling, Coaching & Employee Engagement: • Maintains high levels of employee engagement among all direct reports and departments• Provides regular feedback on performance of leaders who are direct reports• Completes employee evaluations and engages direct reports in professional goal development• Works with individual department leaders at NGMCBraselton and the Oncology service line to review performance, strengths, and development opportunities and provides coaching and mentoring as needed Regulatory Oversight and Compliance: • Maintains a high level of knowledge for healthcare regulation including CMS, CoC, ACS, and DNV• Oversees pursuit of relevant centers of excellence and any audits or other regulatory activities• Develops, approves, and oversees hospital policies governing areas of responsibility• Oversees achievement of various accreditations for Oncology to include CoC, APEX, and NAPBC• Leads as a LEAN Leader by upholding Quest for Excellence principles and training staff• Serves as a LEAN coach for respective management staff• Ensures daily management system deployment and reinforces LEAN principles Oncology Service Line Development: • Creates vision and strategic plan for oncology services across NGHS• Collaborates with SVP Southern Market, VP of Regional Hospitals, and other senior leaders• Establishes annual plans and key performance indicators to demonstrate success• Forms strong relationships with employed and aligned physician practices to optimize patient referrals and care coordination for oncology patients Community and External Representation: • Serves as the NGMCBraselton representative at external functions on community Boards, advisory panels, and committees of health‑related agencies Physical Demands Weight Lifted: Up to 20 lbs, occasionally 0–30% of time Weight Carried: Up to 20 lbs, occasionally 0–30% of time Vision: Moderate, frequently 31–65% of time Kneeling/Stooping/Bending: Occasionally 0–30% of time Standing/Walking: Occasionally 0–30% of time Pushing/Pulling: Occasionally 0–30% of time Intensity of Work: Frequently 31–65% of time Other required tasks: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Equal Opportunity Statement Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Northeast Georgia Health System (NGHS) is a non‑profit on a mission of improving the health of our community in all we do. Our team cares for more than 1million people across the region through five hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest – with a total of more than 850 beds and more than 1200 medical staff members representing more than 60 specialties. Learn more at #J-18808-Ljbffr