Enterprise Apps Business Systems Analyst

Job Title Responsibilities Translate business requirements into well-designed transactional communications that include client, retail, or institutional communications Lead technical design sessions, designing and documenting technical solutions that are aligned with the client's business objectives Partner with Business teams and Process Experts to write requirements for Customer Success Platform Engagement with System and Process experts to help identify solutions to business pain points Engagement with the Change Management team to plan for Change Management as needed for each initiative Drive systems-related project execution in direct partnership with Information Technology (IT) (system administrators and development scrum teams), measure and document business results achieved through solution implementation Lead User Acceptance Testing (UAT) business planning, execution, and go live Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go-live Qualifications 4+ years of Business Analyst experience, or focus on project/program management 2+ years of experience working within the Salesforce Marketing Cloud platform in a Business Analyst role Proficient in Microsoft Office Suite including Excel, Word and PowerPoint Proficient in Adobe Workfront application experience preferred Understanding of systems analysis Excellent written and verbal communication skills Ability to multi-task and perform effectively in a fast-paced environment Able to work independently and consider cross-functional and downstream impacts with close attention to detail Ability to think proactively and identify solutions to drive business needs Ability to leverage out-of-the-box Salesforce Marketing Cloud features vs. Samprasoft