Workplace Experience Coordinator

15665
Title: Workplace Experience Coordinator
Pau Rate:$25-30/HR
Hours: 8-5 M-F
Location: 500 Dallas St, Houston TX
Assignment Duration: 2 months
Possible for extension? Yes, TBD

What You'll Do:
• First point of contact for all those entering the facility. Greet them with a friendly and welcoming
demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create
presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services
including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a
professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the
room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the
safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by
the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing
procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Working through hospitality set-ups and back-up receptionist

What You'll Need:
• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Interview process: 1 virtual and/or 1 in-person

Summary:
As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service
experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer
service to the clients and visitors of a designated building.
Years of Experience
0-2 years

Kindly share resume with answer:
Q1: Do you have experience working at a front desk or as the first point of contact for visitors/guests?
Q2: Have you issued visitor badges, parking passes, or followed building security procedures?
Q3: Have you coordinated office events, meeting rooms, vendors, or facilities/maintenance requests?