L1 Data Center Technician

Job Title: L1 Data Center Technician Location: Reno, NV (Onsite) Experience Required: 5 years Contract Type: Sub-contractor not Allowed / only w2 Overview Move servers and switches to required destination for installation. Inspect servers and switches to ensure they are not damaged. Smoke test servers to ensure functionality. Install servers, switches and cable as per wire map. Bundle cables neatly as per Nvidia's standard. Double check with network admins to ensure proper cabling and connections. Install additional components such as NIC, drive, memory. Assist in unboxing and preparing servers as needed. Audit servers and consumables. Data Center Operations Perform rack & stack of servers, network devices, and storage equipment. Handle cabling (fiber and copper) including labeling and cable management. Support installation, relocation, and decommissioning of hardware. Hardware & Inventory Management Receive and verify hardware shipments against purchase orders and delivery notes. Perform physical inspection of equipment for damages upon arrival. Maintain accurate inventory records (asset tagging, tracking, updates). Manage spares inventory and ensure availability of critical components. Coordinate hardware returns (RMA), dispatch, and logistics tracking. Ensure proper storage, labeling, and documentation of all assets. Incident & Request Handling Provide L1 support for incidents and service requests via ticketing tools such as ServiceNow. Perform basic troubleshooting (L1 triage) for server hardware issues and network connectivity (Layer 1 checks). Escalate issues to L2/L3 teams with proper logs and updates. Remote Hands Support Act as hands & eyes support for remote engineers. Execute tasks such as cable reseating, power cycling devices, console access setup, basic hardware replacement (as guided). Monitoring & Reporting Monitor alerts from DC tools and dashboards. Update tickets with accurate troubleshooting steps and status. Maintain documentation, asset inventory, and audit records. Compliance & Safety Follow data center security and access protocols. Adhere to ESD, safety, and PPE standards. Ensure readiness for audits and compliance checks. Required Skills Technical Skills Basic understanding of networking fundamentals (IP, switching, patching). Server hardware components. Fiber & Ethernet cabling. Familiarity with ticketing tools such as ServiceNow. Basic console tools (SSH, Putty). Soft Skills Strong coordination and communication skills. Ability to manage physical inventory and logistics tasks. Comfortable working in a 24/7 shift environment. Attention to detail and documentation accuracy. #J-18808-Ljbffr