Program Coordinator (Full-Time)

Job Description

Job Description

Our Minds Matter (OMM) is working toward a day when no teen dies by suicide. Driven by research and led by teens, OMM clubs create safe, brave spaces where young people build social connections, practice self-care and healthy habits, and offer peer-to-peer mental health support. Originally founded as the Josh Anderson Foundation, we began with five schools in Fairfax County in 2012 and a sole employee: founding Executive Director Lauren Anderson, who named the organization in honor of her brother, Josh, who died by suicide at the age of 17. In the decade-plus since our founding, OMM has grown to become the leading provider of peer-to-peer mental health programming for teens in the DC Metro Area (DMV). We are a majority BIPOC-led organization currently supporting a network of 149 clubs in high schools, middle schools and teen centers nationwide, with the majority located in the DMV. 

The Role 

The Program Coordinator will foster connections and build relationships within the OMM network and clubs. They will be responsible for the successful implementation, coaching, and sustainability of a portfolio of OMM programs. The Program Coordinator will report to the School Success Manager as a vital member of OMM’s growing program team, working to meet OMM’s strategic goal of sustaining and expanding OMM's regional and national presence. 

Additionally, the coordinator will work closely with the Program Leadership Team and other members of the program team to support youth leadership development training, awareness campaigns, and various other program initiatives that enrich the experience for participating teens, while proactively reaching marginalized populations. 

Competencies needed to be successful in the role:

• Relationship Building
• Coaching Youth
• Group Facilitation
• Writing & Attention to Detail 
• Accountability & Dependability
• Problem Solving & Critical Thinking
• Skills/knowledge related to upstream suicide prevention
  

OMM’s Commitment to Diversity, Equity, and Inclusion 

Pursuing diversity, equity, and inclusion is a moral imperative for Our Minds Matter (OMM), and integral to our work of empowering students to improve their overall school culture around mental health so that no teen dies by suicide.

OMM affirms the inherent dignity of each employee and person we work with while dismantling any inequities within our organization’s policies, programs, and services, creating an inclusive environment where all can flourish and become one’s best self. We are building a community whose members have diverse cultures, backgrounds, and life experiences. Vital to this is leadership and staff who are representative of the communities we serve, providing culturally competent and accessible curriculum and resources and constantly learning from and adapting to the communities we work with. 

OMM strongly encourages members of historically marginalized communities to apply for this position, in particular individuals who identify as Black, Indigenous, Latine or other People of Color, immigrants, people with disabilities, people who are gender expansive, members of the LGBTQ+ community, and individuals from economically disadvantaged backgrounds. OMM does not discriminate on the basis of class, race, color, sex, marital status, sexual orientation, gender identity, veteran status, political ideology, age, creed, religion, ancestry, national origin, or the presence of any sensory, mental or physical disability. Excepting any undue hardship, OMM will provide reasonable accommodations upon request for candidates taking part in all aspects of the selection process.

Key Responsibilities

Program Delivery 

Tasks related to this job include:

• Build and maintain positive, collaborative relationships with school staff and students to ensure effective program engagement.
• Manage the end-to-end club cycle by processing applications, facilitating seamless onboarding, and providing the necessary oversight to ensure a successful program launch at assigned schools 
• Provide ongoing support to a designated group of schools, helping them achieve positive health and programmatic goals and ensuring successful program outcomes.
• Identify challenges in program implementation within schools and troubleshoot barriers by co-developing tailored solutions to meet the unique needs of schools and students.
• Contribute to communication efforts within the OMM network to enhance program engagement and participation across various initiatives.
• Collaborate with Program Leadership on projects aimed at continuously improving and developing school-based programming.
• Use Salesforce and follow OMM procedures to accurately track program metrics, document trends in program implementation, and identify areas that may hinder achieving key program goals and milestones.
• Assist program evaluation efforts by collecting implementation and outcome data, while actively engaging participants to complete surveys and assessments to ensure accurate monitoring of progress and success.
• Fulfill, organize, and distribute mailings to partners or schools 
• Utilize a discretionary budget to drive program engagement by implementing incentive structures, and maintaining financial tracking and reporting

Program Outreach & Expansion

Tasks related to this job include:

• Process and communicate with select leads and opportunities 
• Boost club applications by managing a select portion of the prospect pipeline through info sessions, events, persistent follow-up, and diversified outreach strategies.
• Support unique outreach strategies to build community relationships and support the expansion of programs 
• Track and document all outreach activities, capturing key metrics, success stories, and areas for improvement
• Support special initiatives and represent the organization at key community events.
  

Project Coordination 

Tasks related to this job include:

• Assist in the operational aspects of program delivery, ensuring all logistics are handled efficiently
• Assist in the development and maintenance of project plans, timelines, and schedules to ensure the timely delivery of project milestones
• Serve as a central point of contact for internal teams and external stakeholders, facilitating effective communication and information flow
• Maintain accurate project documentation, prepare regular status reports, and support data collection for performance tracking and decision-making
• Coordinate resources, track task assignments, and follow up with team members to ensure completion of activities according to the project plan
• Help with managing inventory and ordering materials
• Execute updates on various platforms such as Salesforce, WordPress, and Intranet

Other Responsibilities 

Tasks related to this job include:

• Contribute to the team in a meaningful and genuine way through actively participating in team meetings, culture building, participating in committees, and helping the organization continuously improve
• Assist with event planning and other projects as needed
• Support annual organization fundraising events
• Support with communications and marketing 
• Represent the organization at various events and media opportunities 
• Collaborate with interns and other contracted staff as needed

Requirements

• At least 1 year of experience working with adolescents/youth and/or in the mental health field.
• Strong interpersonal skills necessary to develop and maintain relationships

• Effective verbal & written communication and interpersonal skills to develop positive relationships with teens, families, staff, and other stakeholders.
• Ability to take initiative, work autonomously, and practice effective time and task management
• Ability to obtain Youth Mental Health First Aid certificate within 3 months of hire if no psychology/social work background
• Ability to travel to middle schools in the DC-Metro/DMV area as needed
• Demonstrated ability to problem-solve independently and offer solutions before seeking assistance
• Strong follow-up and attention to detail
• Ability to effectively work with Google Suite platforms such as Drive, Sheets, and Forms
• Passion for improving mental health, especially in our teen population
• Demonstrated commitment to advancing diversity, equity and inclusion
• Valid criminal background check via state police and Child Protective Services
• Flexibility for planned evening and weekend work hours.

Desired Qualifications

• Preference for individuals with a relationship with District of Columbia Public Schools, Charter Schools, or DC Metro Area community (current/former residents, alumni, etc)
• Experience with public speaking and facilitating or hosting events 
• Strong technical knowledge of teen mental health, social-emotional learning, suicide prevention, and substance use prevention strongly preferred
• Knowledge, understanding, and experience with the unique cultural, social, and economic barriers facing immigrant families and/or historically underserved communities
• Professional or lived experience with teens or young adults from diverse racial, ethnic, and socioeconomic backgrounds
• Comfort with non-didactic facilitation styles and leading high-energy activities
• Demonstrated ability to take initiative and work autonomously, with minimal day-to-day guidance provided by supervisor
• Experience working with online software such as Slack, WordPress, Salesforce, Tableau, Canva, Asana

Benefits

The salary range for this full-time position is $64,789-$77,248 commensurate with experience. OMM offers generous benefits that include:

• Full premium coverage of medical, vision & dental benefits
• Generous Paid-time off (PTO) policy of 25 days/ year for new employees
• Paid leave for all 12 federal holidays, one Floating Holiday, a two-week break at the start of July, and the week between Christmas and New Years
• 401k retirement plan with 3% match immediately 
• Match increases with tenure: 
• 4% after 3 years of service
• 5% after 5 years of service
• 6% after 7 years of service
• 7% after 10 years of service
• Paid Sabbatical
• 4 weeks of sabbatical leave after 7 years of continuous employment
• 6 weeks of sabbatical leave after 10 years of continuous employment
• Flexible spending accounts 
• Office expenses, technology and cell phone reimbursement
• Paid parental leave 
• Flexible hours and teleworking
• Professional development stipend

Location

Primary office location is 1140 3rd St NE, Washington, DC 20002 with our team primarily expected to be in office one day a week. The ideal candidate would be located in the DMV (Washington DC, Maryland, & Northern Virginia) metro area and is expected to travel to DMV area schools at least 2-3 times per week. OMM will provide mileage reimbursement for travel to site visits.