IT Support Specialist

IT Support SpecialistOur client, a leading organization in the technology sector, is seeking an IT Support Specialist to join their team. As an IT Support Specialist, you will be part of the IT department supporting the entire organization. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.Job Title: IT Support SpecialistLocation: Madison, WI (Hybrid)Pay Range: $23/hrShift: Monday - Friday 8am - 5pmWhat's the Job?Provide timely and effective responses to help desk requests and technical support issuesTroubleshoot and resolve hardware, software, and connectivity issues for end usersSet up, configure, and deploy laptops, desktops, mobile devices, and peripherals for new and existing employeesManage equipment inventory, business applications, and applicable licensingAssist with onboarding and offboarding technology needs, including account provisioning and equipment collectionWhat's Needed?High School diploma or equivalent required; Associate's degree in information technology, computer science, or related field preferredCompTIA A+ certification requiredCompTIA Network+ certification requiredOne or more years of experience in IT support, help desk, or related role preferredBasic knowledge of network infrastructure, servers, and enterprise applicationsWhat's in it for me?Opportunity to work in a collaborative hybrid environment with a supportive teamOngoing learning and professional development opportunitiesA positive and inclusive workplace culture that values diversity and innovationEngagement in meaningful community initiatives through our charitable foundation AE CaresAccess to a variety of resources to support your career growth and well-beingUpon completion of waiting period associates are eligible for:Medical and Prescription Drug PlansDental PlanSupplemental Life InsuranceShort Term Disability Insurance401(k)If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!