Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Desktop Engineer

$65.4k - $70.57k

ASM Research, An Accenture Federal Services Company

The Disaster Recovery Specialist develops and maintains comprehensive disaster recovery strategies to ensure continuity of IT services supporting mission-critical systems in a highly regulated federal environment. This role leads risk and impact assessments to identify critical applications, infrastructure, and dependencies, defining recovery objectives and strategies that align with organizational resilience goals. The specialist coordinates regular exercises, tests, and plan reviews with IT and business stakeholders, capturing lessons learned and driving continuous improvement of disaster recovery capabilities while providing subject-matter guidance, training, and documentation to ensure teams understand their roles before, during, and after disruptive events.

Key Responsibilities

  • Develop and maintain disaster recovery plans, runbooks, and playbooks for key IT services, defining recovery time objectives (RTO), recovery point objectives (RPO), escalation paths, and communication protocols aligned with enterprise resilience requirements.

  • Conduct risk assessments and business impact analyses to identify critical systems, data, locations, and third-party dependencies, using findings to prioritize recovery sequencing and controls for mission-critical operations.

  • Coordinate and execute a structured disaster recovery testing program, including tabletop exercises, component tests, partial failover, and full failover events, documenting test results, gaps, and remediation actions to strengthen preparedness.

  • Partner with infrastructure, application, network, and security teams to ensure backup, replication, high-availability, and failover mechanisms are designed and operated to meet approved recovery objectives and compliance requirements.

  • Monitor changes to the IT environment to ensure disaster recovery documentation, configurations, and inventories remain accurate and aligned with current production architectures and operational standards.

  • Develop and deliver training and awareness materials so IT staff and business stakeholders understand disaster recovery procedures, roles, and decision paths under various disruption scenarios.

  • Ensure disaster recovery plans adhere to organizational policies, regulatory requirements, and industry frameworks, preparing evidence for audits, assessments, and leadership reviews to demonstrate compliance and readiness.

  • Track and report key disaster recovery metrics and readiness indicators, providing actionable recommendations to improve resilience of infrastructure, applications, and supporting processes across the enterprise.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent relevant experience.

  • 4–7 years of experience in disaster recovery, business continuity, IT operations, or closely related resilience functions within complex IT environments.

  • Demonstrated understanding of disaster recovery principles, frameworks, and best practices, with proven experience developing and maintaining DR plans, conducting risk assessments, and performing regular testing.

  • Active SECRET security clearance or ability to obtain and maintain required clearance.

  • U.S. citizenship as required for federal contracting environment.

  • Excellent problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks and projects effectively.

  • Less than 10% travel required.

Preferred Qualifications

  • Professional certifications related to business continuity or disaster recovery, such as Certified Business Continuity Professional (CBCP), CISSP, or similar credentials demonstrating specialized resilience knowledge.

  • Experience integrating disaster recovery planning with broader business continuity and incident response programs within federal or highly regulated environments.

  • Familiarity with disaster recovery testing tools, backup and replication platforms (such as Veeam, Commvault, or cloud-based recovery solutions), and cloud-based recovery capabilities supporting hybrid infrastructure.

  • Background working with federal IT policies and compliance frameworks such as NIST, FISMA, or FedRAMP in support of resilience and continuity operations.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$65,400 - $70,567

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Desktop Engineer in Madison, WI vacancy
  • $66.8k - $83.4k

     ...Senior Desktop Support Engineer Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive automation and modernization efforts, and serve as a... 
    Suggested
    Work from home
    Flexible hours
    Weekend work
    Afternoon shift

    Quartz

    Madison, WI
    5 days ago
  • $56.5k - $70.6k

    Are you passionate about endpoint management, virtual desktop technologies, and delivering exceptional technical support? Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help shape the future of our workplace technology environment... 
    Suggested
    Work from home
    Flexible hours

    Quartz Health Solutions

    Madison, WI
    1 day ago
  • $25 - $29 per hour

     ...Desktop Support Technician III Location: Remote with occasional onsite visits for troubleshooting, equipment support, and project work Overview Our client is seeking an experienced Desktop Support Technician III to provide advanced desktop support within a... 
    Suggested
    Contract work
    Temporary work
    Remote work

    TEKsystems

    Madison, WI
    4 days ago
  • $15 - $18 per hour

    Overview Desktop Support Technician I Location: Fully onsite in Madison, WI Duration: 6+ Month Contract, Likely Extensions Pay Rate Range: $15 - $18/HR Responsibilities Serve as the initial point of contact for end-user support needs Provide basic installation, configuration... 
    Suggested
    Contract work

    TeamSoft

    Madison, WI
    12 hours ago
  • $90k - $115k

    Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead...
    Suggested

    Arrowhead Pharmaceuticals

    Madison, WI
    1 day ago
  •  ...professional. In this role, you will perform technical troubleshooting and provide customer support for client products, including desktops and laptops. Ideal candidates should possess a technical school certification or equivalent and would benefit from customer... 
    Worldwide

    Worldwide TechServices

    Madison, WI
    12 hours ago
  • Overview It\'s more than a career, it\'s a calling WI-SSM Health Dean Medical Group Wisconsin Dells Worker Type: PRN Job Highlights This is a part time day shift PRN/occasional Phlebotomist position for SSM Dean Medical Group located in Wisconsin Dells. Shifts are available...
    Hourly pay
    Part time
    Work experience placement
    Relief
    Flexible hours
    Shift work
    Day shift

    SSM Health

    Madison, WI
    2 days ago
  • $68.4k

     ...bachelor's degree Preferred ~ Master's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering or Operations Research, or related field EXPERIENCE Required ~3 years of relevant, progressive experience in Industrial... 
    For contractors
    Work at office
    Local area

    Highmark Health

    Madison, WI
    2 days ago
  •  ...with Systems Administrators at the Division of Enterprise Technology, our main service provider, as well as in-house developers, engineers, analysts, and support staff. Post migration there will be an emphasis on performance tuning, cost optimization, security, backups... 
    Relocation

    E-Solutions

    Madison, WI
    4 days ago
  • We’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way.Our...
    Contract work
    Work at office
    Local area
    Immediate start
    Shift work

    findhelp

    Madison, WI
    3 days ago
  •  ...all who are interested to apply. Please see our full non-discrimination statement at Requirements Bachelor’s degree or higher in engineering, math, physics, MIS, or hard science preferred A history of academic and professional success Strong analytical and reasoning... 
    Relocation
    Visa sponsorship

    RippleMatch

    Madison, WI
    1 day ago
  •  ...than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Monitors and supports... 
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Madison, WI
    3 days ago
  •  ...further to learn how you could help make great things possible not only in your community, but around the world. We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering... 
    Contract work

    HDR

    Madison, WI
    5 days ago
  • $60k - $93.9k

     ...Required Qualifications Bachelor's degree in IT, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field; or equivalent relevant experience. Approximately 0-3 years of experience in information technology... 
    Contract work
    Work at office
    Remote work

    ASM Research, An Accenture Federal Services Company

    Madison, WI
    3 days ago
  •  ...Systems EngineerOur client is seeking a Systems Engineer to join their team. As a Systems Engineer, you will be part of the IT support department supporting the organization's infrastructure and systems. The ideal candidate will demonstrate strong problem-solving skills... 

    Experis

    Madison, WI
    2 days ago
  • Application Performance Monitoring Specialist This position will work closely with all application developers, clients, subject matter experts to recommend, design, and implement effective application performance and monitoring solutions. This involves the use of...
    Work experience placement

    Samprasoft

    Madison, WI
    1 day ago
  • $45k - $56k

     ...Clearance Eligibility Salary: $45,000 - $56,000 About Veterans Engineering (A wholly owned subsidiary of Aretum) Veterans Engineering, a...  ...ServiceNow Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices Perform imaging,... 
    Contract work
    Temporary work
    Work at office
    Local area

    Socket

    Madison, WI
    2 days ago
  • $110k

    Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects. The qualified candidate will support large-system implementation efforts in the Child Support public-sector domain and may be assigned to ...
    Contract work
    For subcontractor
    Local area
    Remote work

    MAXIMUS

    Madison, WI
    1 day ago
  • $135.2k - $306.4k

     ...Job Description As a Senior Staff Engineer, you will play a pivotal role in shaping the future of OCI's infrastructure. Your expertise will be instrumental in turning abstract goals into robust architecture, ensuring production success, and influencing technical strategies... 
    Temporary work
    Flexible hours

    Oracle

    Madison, WI
    5 days ago
  • $50k - $58k

     ...Serve as the first point of contact for technical assistance, addressing inquiries and resolving incidents related to cybersecurity, desktop, end-user systems, and other IT services. Respond promptly to service requests, incidents, and inquiries through phone, email, and... 
    Work at office
    Local area
    Remote work
    Worldwide

    Crisis Prevention Institute

    Madison, WI
    3 days ago
  • $18.32 per hour

    16650BR FTE: 1.0 Shift: Weekdays 8:30a-5p. Compensation: $18.32+ Hours Per Week: 40 Weekends: No Benefit Eligible Shift: M-F, 8:30am - 5pm If you’re energized by helping people feel supported from the moment they walk through the door, this role might...
    Temporary work
    Shift work
    Weekend work
    Weekday work

    UnityPoint Health

    Middleton, WI
    5 days ago
  • $24 per hour

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Medical Assistant ...
    Hourly pay
    Ongoing contract
    Permanent employment
    Immediate start
    Monday to Friday
    Shift work

    University of Wisconsin

    Madison, WI
    4 days ago
  •  ...as needed to provide hands-on support. Qualifications Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience Demonstrated expertise in; Windows Server, Windows 11 enterprise environments, Microsoft 365 and... 
    Work at office

    Aprilaire, Division of Research Products Corporation

    Madison, WI
    2 days ago
  • Help Desk Technician Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers...
    Remote work

    Integrated Resources

    Madison, WI
    2 days ago
  • $37.06k - $52.94k

    EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs...
    Full time
    Internship
    Local area
    Remote work
    Worldwide
    Flexible hours

    EBSCO Information Services

    Madison, WI
    5 days ago
  • $35 per hour

     ...Computer Field Technician This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is... 
    Local area
    Monday to Friday
    Day shift
    Weekday work

    BC Tech Pro

    Madison, WI
    4 days ago
  • $80k

     ...Maintenance and expansion of our 10,000 core cluster Administration of our backup scheme Support and troubleshooting of our Linux desktops. Specific technologies we use include Various switch operating systems: Mikrotik, Quanta, Dell, HP DHCP, DNS, routing, subnets, VLANs... 
    Permanent employment
    Full time
    Work at office
    Flexible hours

    Convergent Science

    Madison, WI
    5 days ago
  • $41.03 - $57 per hour

    Press Control+M to start dragging object All employees are expected to live and work in Wisconsin. This position will have the option of working remotely upon agreement of the supervisor but may be asked to come into the office periodically. This schedule may change based...
    Hourly pay
    Temporary work
    Casual work
    Work at office
    Local area
    Immediate start
    Remote work
    Work from home
    Visa sponsorship
    Work visa
    Flexible hours

    State of Wisconsin

    Madison, WI
    2 days ago
  •  ...internal technology support team. Responsibilities include troubleshooting, resolving technical issues, configuring and maintaining desktop systems, and supporting DPI staff and leadership. Work involves multitasking in a professional IT environment with opportunities... 
    Work at office

    ATC, Inc.

    Madison, WI
    2 days ago
  •  ...configuration to ensure data integrity. Qualifications Bachelor Degree in Computer Science, Applications, Business, Science or Engineering (any) or related plus 5 years experience as Computer Software Professional. Jobs based in Madison, WI. No travel (US or Intl),... 
    Relocation

    Technoviz

    Madison, WI
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Engineer. Be the first to apply!