Patient Services Associate
Virtual Vocations Inc
Answering incoming calls to schedule Radiology appointments, the full-time Patient Services Associate will manage scheduling and pre-registration calls, ensuring high-quality customer service while entering data into applicable systems remotely. Key responsibilities Schedule Radiology appointments by taking incoming calls and contacting patients and referring physician offices Follow prescribed scripts to gather and provide accurate information during scheduling and pre-registration calls Determine customer needs and escalate calls to supervisors as necessary while completing additional assigned duties Required qualifications High School Diploma or equivalent experience required 6 months+ of medical or related training and/or experience Computer literacy and experience with general office equipment Strong multi-tasking abilities and interpersonal skills Excellent customer service skills and ability to work well with physicians and patients
Vacancy posted 1 day ago
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