Servers Belden House

Job Description

Job Description

Department: Food & Beverage

Job Title: Server

Location: Belden House & Mews

Reports to: Food & Beverage Director

About Belden House & Mews

A cherished heritage of hospitality has been distilled into the spirit of welcome you feel within Belden House & Mews. Created to delight and impress, Belden House & Mews is sumptuously designed and restored, brimming with splendor and perfectly appointed in every detail. It is reflected in a world-class team whose personalized, anticipatory, and intimate service is geared towards providing a world-class guest experience.

Who We Are

We value our staff, our guests, and our community and are committed to preserving the environment we inhabit. Our culture is built on collaboration, dedication, and delivering best-in-class customer service. Details matter at Belden House & Mews. We love what we do, and we love rolling up our sleeves to help each other in any department, in any way. When any one person or department succeeds, we all succeed!

Main Duties

• Interact with guests, take orders, and serve in a fine dining establishment with an emphasis on exquisite customer service. Includes age verification according to NYS law.
• Guide guests through the dining experience with thoughtfulness, professionalism, and passion.
• Attends ongoing training and daily update meetings to ensure knowledge of menu changes and offerings each day.
• Restock and replenish inventory and supplies.
• All other duties as assigned.

Requirements

• Must be 18 years of age.
• 3 years as a server in a fine dining establishment is preferred; 1 year in a fast-paced, customer service-centric environment is required.
• A passion for food, beverage, and service. We will teach you the rest.
• Computer literacy, Micros knowledge preferred but not required.
• You must be able to move independently around the grounds, including on gravel paths.
• You must be able to lift items to 50 lbs as needed.
• Must be able to stand for extended periods.

Who You Are

• You are a naturally service-minded and collaborative individual. You are always willing to jump in, roll up your sleeves, and lend a hand to any department with any task. ‘Not my job’ is not in your vocabulary.
• You are a professional both in presence and appearance. You easily build and maintain relationships with managers, peers, and the public alike. You understand what it means to be a Brand Ambassador!
• You are a proactive problem solver who understands that different mindsets and backgrounds lead to better solutions.
• You are punctual and accountable. You know that responsibility and reliability are key to success.
• You are a team player. When one of us succeeds – We all succeed!

What We Offer:

• A benefit package which includes paid time off, medical + supplemental (ex-hospital indemnity), dental, vision, 401k, and an extensive employee assistance program.
• Employee discounts for food and rooms when you are not working. A complimentary meal for two in our dining room is offered quarterly, allowing you to experience our newest seasonal offering.
• Free family-style meals are served twice daily when you are working.
• An employee incentive program.
• A culture that values learning, development, and internal promotions when appropriate.