HVAC Operations Manager

Service Manager - HVACWe Care Plumbing, Heating & Air (San Marcos) - SAN MARCOS, CA 92078Salary Range $80,000.00 - $100,000.00 Salary/year Position Type Full Time Travel Percentage Up to 25%DescriptionWe are We Care Plumbing, Heating, and Air, a team of home service experts who go the extra mile to ensure peak performance for our customers' home's plumbing, heating, air conditioning, and electrical systems. We have been in business since 2000. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year.The Service Manager will oversee the day-to-day operations of the HVAC service department. Ensuring high-quality service delivery, efficient operations, customer satisfaction, and other tasks and responsibilities as required to maintain efficient department operations. Your role involves managing a team of skilled technicians, ensuring that all service calls are handled efficiently and professionally. You will be responsible for monitoring job performance and maintaining compliance with safety regulations and industry standards.Additionally, you will handle customer inquiries and complaints, develop training programs for staff, and implement strategies to improve service quality and operational efficiency. Your ability to manage resources effectively, provide exceptional customer service, and drive team performance will be crucial to your success in this role. Prior Service Technician experience is helpful to understand what a successful service team will look like. Pay: 80k-110k based on experienceWe offer:Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance401(k) retirement with company matchWeekly pay with incentives and bonusesCompany events & parties for individuals & familiesHoliday pay, vacation pay, & paid time offPaid TrainingAnd much more...We look forward to hearing from you!QualificationsJob Requirements:Valid drivers license with a clean, safe driving recordPre-employment background checkPre-employment drug screen5+ years HVAC service experience, with at least 2+ years in a leadership roleStrong communication and people skills