Operations Specialist

Senior Living Operations Specialist

Wage Range: $90,000-100,000

We are seeking an Operations Specialist. The Operations Specialist delivers quality outcomes through operational coverage at the community level when there is a vacancy in an Executive Director position. This position requires being on call on evenings and/or weekends to serve the community's needs.


Key Responsibilities:

• Work in partnership with the Jaybird Senior Living regional team.
• Identify and help resolve operational and/or regulatory issues within the community.
• Provide support to community leaders by focusing on overall operations, resident and employee satisfaction, occupancy, marketing and sales, staffing, training, and financial performance.
• Support marketing and sales initiatives to increase occupancy and generate revenue.
• Adhere to community budgets, monitor results, and be accountable for financial performance.
• Assist in investigating any vulnerable adult complaints and state-reportable occurrences.
• Monitors the implementation of current training, policies, and procedures, which reflect adherence to corporate and external regulatory and state guidelines.
• Maintains effective communication between management team members and communities.
• Uphold confidentiality and Health Insurance and Portability and Accountability Act (HIPAA) regulations.
• Participate in regularly scheduled marketing, financial, and leadership phone calls.
• Assist with scheduling and shift coverage.
• Frequent overnight travel and work flexible schedules.
• Immediate response to emergent situations required.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (B. A.) from a four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Maintains a valid driver's license and the ability to drive.
• Two to four years' experience managing senior living communities.

The Perks That Matter:

• Competitive salary and bonus opportunities
• Health, dental, vision, disability, and life insurance
• 401(k) with match
• Paid time off and flexible hours
• Employee assistance program and on-demand pay
• Career growth in a fast-growing company

About Jaybird Senior Living

We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support, helping them approach life with renewed confidence and purpose.

Since 2004, we've created a culture where our staff can innovate and grow - while our residents thrive and their families enjoy peace of mind.

The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay.

We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws.