Office Manager

Job Summary Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Responsibilities Answer incoming customer calls courteously and professionally, resolving inquiries, requests, billing questions, and scheduling service; welcoming prospective new customers. Conduct high‑volume outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Perform additional tasks such as daily reporting, updating customer account information, accounts payable, human resource paperwork, payroll processing, and related duties as needed. Qualifications High School Diploma or GED minimum. Previous experience in phone customer service. Strong problem‑solving skills. Excellent computer, typing, and 10‑key skills. Effective time‑management and sense of urgency. Background checks will be completed on all candidates considered for hire. Benefits Compensation: $18 – $20 per hour. Medical & Dental. 401(k) retirement plan. Paid vacations, sick days, holidays. Tuition reimbursement. Direct deposit. Short‑ and long‑term disability. EEO Statement Massey Services is an Equal Opportunity Employer and Drug Free Workplace. #J-18808-Ljbffr Massey Services