Restaurant General Manager

Job Description

Job Description

Subway® Manager

We are currently hiring for our Subway® restaurant located at 1401 University Avenue, Madison, WI . This location is situated on the beautiful campus of the University of Wisconsin–Madison and offers unique perks that many quick-service restaurants do not.

Unlike many restaurant locations, we are closed on all major holidays , allowing for better work-life balance. Our team is primarily comprised of college students, creating a fun, energetic, and team-oriented environment.

About the Role

As part of the Subway® Team, the Manager plays a vital role in delivering operational excellence and leading the restaurant team to success. This position focuses on driving sales, ensuring food quality, maintaining safety standards, and providing an outstanding guest experience.

Primary Responsibilities

Managers focus on eight key areas:

• Delivering an exceptional guest experience

• Ensuring high-quality food is prepared and served

• Maintaining a clean, functional, and visually appealing restaurant

• Managing inventory and cash control systems

• Coordinating local marketing and community outreach initiatives

• Recruiting, training, and developing staff

• Upholding restaurant safety and security standards

• Demonstrating strong teamwork and leadership

Daily Operational Duties

In addition to core management responsibilities, daily activities include:

• Recruiting, training, and rewarding outstanding Team Members

• Ensuring compliance with local and national health and food safety regulations

• Maintaining accurate business records and analyzing performance to increase sales

• Identifying and contacting prospective guests to promote catering and in-store sales

• Supporting local and national marketing campaigns and preparing the restaurant for new promotional windows

• Planning and executing special events and promotional activities

What We Offer

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts

• Scholarship opportunities

• Opportunities to earn university course credits

• Hands-on career experience in restaurant operations and leadership

• A college-focused work environment

• Major holidays off

Prerequisites

Education:

• High school diploma or equivalent required

• College degree preferred

Experience:

• Minimum of 2 years in a restaurant environment

• Experience supervising and training staff

Essential Skills & Qualifications

• Excellent communication skills with the ability to interact effectively at all team levels

• Strong computer proficiency

• Strong leadership, organizational, and problem-solving abilities

Physical Requirements

• Ability to work in all areas of the restaurant as needed

• Proficient in operating a computerized Point of Sale (POS) system/cash register

• Ability to stand and walk for the entire workday

• Frequent bending and movement throughout shifts

• Ability to lift 10 pounds frequently and up to 30 pounds occasionally