Business Operations Analyst

Business Operations Analyst

Beaird Group helps clients drive efficiency, growth, and profitability through accurate data gathering, thoughtful analysis, and practical recommendations. We are currently seeking a full-time Business Operations Analyst to support WMRA accounts through invoice processing, proposal validation, rebate research, reporting support, and service inquiry resolution.

This opportunity is ideal for someone who enjoys analytical problem-solving, working with detailed information, and supporting operational processes in a fast-paced environment. The Business Operations Analyst plays a critical role in ensuring financial accuracy, data integrity, and timely client support within a high-volume, service-driven environment.

The position combines transactional responsibilities with project-based work and requires strong analytical skills, exceptional attention to detail, and the ability to manage multiple priorities while adapting to evolving processes and limited documentation.

Key Responsibilities

• Process and validate invoices to ensure accuracy, completeness, and alignment with service agreements
• Identify rebate discrepancies and coordinate corrections with internal teams
• Manage a shared service inbox and respond to client and internal inquiries related to billing, reporting, and account activity
• Work with bid partners and Sales team members to compile and format recycling proposals for new and existing National Account customers
• Research and resolve vendor payment discrepancies that do not align with National bid agreements
• Investigate service issues by reviewing account data, service agreements, and system records to determine root cause and resolution
• Partner with internal teams to resolve discrepancies and ensure accurate account handling
• Maintain detailed documentation and tracking related to inquiries, resolutions, and financial adjustments
• Support recurring and ad hoc reporting related to billing, rebates, and service performance
• Assist with data validation and reconciliation efforts across multiple systems
• Contribute to process improvements that enhance accuracy, efficiency, and turnaround time

Qualifications

• Bachelors degree preferred
• Strong written and verbal communication skills
• Intermediate Microsoft Excel skills, including formulas, data validation, and basic analysis
• Strong attention to detail with a focus on accuracy and accountability
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong problem-solving and analytical skills
• Comfortable working across multiple systems and platforms
• Ability to work independently while collaborating with cross-functional teams
• Ability to maintain a high level of performance in a remote work environment

Preferred Experience

• 2+ years of experience in billing, invoicing, rebate management, or financial operations support
• Experience working in a shared services or high-volume transactional environment
• Familiarity with service request or ticketing systems
• Experience with data reconciliation, financial validation, or reporting support
• Exposure to operational or project-based work across multiple departments

Physical Requirements

• Ability to work at a computer for extended periods of time
• Ability to communicate effectively through phone, video, and written communication
• Ability to manage multiple systems and detailed information simultaneously
• Ability to work independently in a remote environment
• Ability to perform the essential functions of the position with or without reasonable accommodation

Benefits

Beaird Group offers competitive compensation along with medical, dental, vision, 401(k) participation with employer matching, paid leave, flexible work arrangements, and additional voluntary benefit options.

Equal Employment Opportunity Statement

Beaird Group is committed to creating a collaborative and inclusive workplace. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.