UX Designer

Lead User Experience Designer (Sr. Manager Level)Location Newton, MA At Panera we believe that good food can bring out the best in all of us. We love the role that food plays in people's lives, and we work hard to create interactions that elevate the experience of ordering, eating, and sharing it. We're looking for a Product Designer to join our team of designers, prototypers, collaborators, bakers and craftspeople. We embrace vulnerability - we're unafraid to make mistakes, own up to them, and do it differently next time. Healthy debate? Bring it on - we love it as much as we do hunting down the research and analytics we need to crack that next brilliant UX solution. Most importantly, we support each other, and we like working together.ResponsibilitiesLead UX project teams to bring human-centered design to the forefront of our digital solution creation processHelp articulate a product vision, scope projects, and work with product owners and other partners to scope build out realistic project timelinesIdentify new product ideas and opportunities and drive the workstreams forward without supervisionLead teams to visualize and iterate design concepts at project-appropriate levels of fidelityDevelop, conduct and analyze user research and use insights & data to help drive forward product visionProvide deliverables based on research, i.e. User Flows, Sitemaps, Wireframes, Prototypes, Lo-fi, and Hi-fi MockupsBreak down large workstreams into smaller projects and delegate appropriatelyManage and utilize resources across projectsEnsure company vision is conveyed through consistent designOrganize and present designs and projects to all levels of the organizationEvangelize work and UX comfortably to any level of the organizationIdeate, establish and help maintain a standardized UX process for creating products based on user research and dataManage and nurture teams of designers, supporting their autonomy, growth and developmentBuild partnerships across teams, i.e. Design, Product, Engineering, and Marketing to create consensus and drive alignmentMotivate team members to ensure high morale and high quality work outputFacilitate conversations to freely bring forth ideas and drive groups to consensus with best design input. Respect and encourages diversity of thought and expressionSeek and encourage honest feedback. Comfort with delivering tough feedback and critique to team in a kind and constructive wayQualifications8+ years UX Design (Web, Mobile, E-commerce) experienceA portfolio that demonstrates a strong understanding of UX and of beautiful, intuitive, and thoughtfully crafted interactions across desktop, tablet and mobileExpertise and ability to mentor in 3+ areas of the design practice (eg. Strategy, Research, Interaction Design, Wireframing, Visual Design, etc.)Expertise in Human Centered Design and Design Thinking principlesAbility to facilitate a high-morale, motivating team environmentExperience with Agile methodologyExperience mentoring and managing a teamExperience with project management strongly desiredExperience with development a plus