Compliance program manager

Job Title

Job Description

At *** (*** | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. *** represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, *** is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

Key Responsibilities

• Analyze business requirements related to ACH payments and NACHA file processing.
• Collaborate with cross-functional teams to design and implement payment workflows.
• Ensure compliance with NACHA rules and regulations in all payment-related processes.
• Document functional specifications, process flows, and data mappings.
• Support testing and validation of NACHA files and ACH transactions.
• Liaise with financial institutions and vendors to troubleshoot and resolve payment issues.
• Monitor ACH file transmissions and reconcile discrepancies.
• Provide training and support to internal teams on NACHA/ACH processes.

Required Qualifications

• Bachelor's degree in Business, Finance, Information Systems, or related field.
• 10+ years of experience as a Business Analyst in the financial services domain.
• Hands-on experience with NACHA file formats and ACH payment processing.
• Strong understanding of payment systems, banking operations, and regulatory compliance.
• Proficiency in tools like Excel, SQL, and business process modeling software.
• Excellent communication and stakeholder management skills.

*** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate. "*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.