Office Clerk

Receptionist – Worcester, MA | 7-Week Contract

Sigma, Inc. is seeking a professional and customer-focused Receptionist for a 7-week contract opportunity supporting Commonwealth of Massachusetts – DDS Central Residential Services (CRS) in Worcester, MA.

This is an onsite position at 324-R Clark Street, Worcester, MA. The ideal candidate will have strong customer service and administrative skills, along with proficiency in Microsoft Outlook, Word, and Excel.

Job Summary

The Receptionist will manage the front reception area and provide professional customer service to visitors, callers, candidates, and internal staff. The role will also provide general administrative support, including scheduling interviews, handling mail and deliveries, maintaining common areas, and supporting document and technology needs.

Key Responsibilities

• Answer incoming phone calls and greet, assist, and direct visitors.
• Respond to routine requests for information in a professional and customer-focused manner.
• Manage and maintain the reception area, conference rooms, and other common areas.
• Contact candidates and coordinate interview scheduling.
• Receive and distribute incoming and outgoing mail, faxes, packages, and other deliveries.
• Copy, print, fax, scan, and file documents to support the CRS team.
• Provide basic A/V and technology support for Clark Street meeting and office spaces.
• Maintain an organized and welcoming front-office environment.
• Provide general administrative and clerical support as needed.

Required Qualifications

• Previous receptionist, front desk, administrative, or customer service experience.
• Strong customer service and communication skills.
• Proficiency with:
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
• Ability to professionally interact with visitors, candidates, employees, and other stakeholders.
• Strong organizational and time-management skills.
• Attention to detail and ability to manage multiple administrative tasks.
• Ability to work onsite in Worcester, MA.

Preferred Skills

Candidates with experience in the following areas are encouraged to apply:

• Front desk operations
• Receptionist duties
• Administrative support
• Interview scheduling
• Visitor management
• Mailroom or mail distribution
• Document scanning and filing
• Conference room coordination
• A/V or basic technology support
• Microsoft Office
• Customer service