Retail Attendant

Seasonal Career Opportunity

Step into an exciting seasonal career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama's Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand combines rich Southern tradition with modern luxury to offer world-class guest experiences. As part of a historic destination known for exceptional hospitality, you'll have the opportunity to contribute to unforgettable momentsThe Grand Life is calling; come share it with us!

As an Oak and Azalea Retail Attendant, you'll play a key role in creating a positive and memorable shopping experience for our guests. You'll ensure the gift shop is always well-organized and presentable while providing excellent customer service by greeting and assisting customers in a warm and friendly manner. Your efforts will contribute to enhancing the overall resort experience as you handle sales transactions and help maintain the store's inventory.

Key Responsibilities:

• Maintain a well-organized and clean gift shop by restocking shelves, creating attractive merchandise displays, and ensuring all items are accessible to customers.
• Greet each customer warmly, offer assistance with product selection, and answer questions regarding prices, usage, and store layout.
• Accurately process sales transactions, accept payments, apply discounts, provide correct change, and ensure customer satisfaction with wrapped or bagged merchandise.
• Assist with inventory management, ensuring stock levels are maintained, and monitor merchandise for quality and availability.
• Adhere to store security procedures, being vigilant for theft or suspicious activity, and ensuring the safety of both customers and merchandise.
• Collaborate with the resort Concierge and stay informed about resort amenities and guest services, providing helpful recommendations to enhance the guest experience.

Perks & Benefits: As a valued member of the PCH Hotels & Resorts family, you'll enjoy a comprehensive benefits package, including:

Health, Dental, and Vision Coverage: Comprehensive plans including FSA and HSA options. 401(k) with Company Match: Build your future with our competitive retirement savings program. Exclusive Discounts: Enjoy special rates on hotel stays, dining, golf, and retail at PCH properties and globally through Marriott. Career Growth Opportunities: Access ongoing training, mentorship, and advancement opportunities across PCH Hotels & Resorts.

Join us this season at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.