Employee Relations Coordinator (Non-Profit)

Job Description

Job Description

Join a Mission That Saves Infant Lives

At Mothers’ Milk Bank California, every role contributes to improving health outcomes for vulnerable infants and supporting families when they need it most. We are seeking a People, Culture & Compliance Coordinator who is passionate about building an engaged workplace culture while helping ensure our organization operates with excellence, safety, and integrity.

In this role, you'll support employee engagement, staff development, training coordination, and compliance initiatives that keep our systems organized, audit-ready, and aligned with regulatory standards. You'll work across departments to strengthen communication, foster continuous learning, and help create a workplace where our team can thrive while advancing our lifesaving mission.

Important Details

• Salary: $65,000–$68,000 annually, depending on experience
• Location: San Jose, CA (onsite)
• Schedule: Full-time, 40 hours per week
• Benefits: Medical, dental, vision, disability insurance, paid vacation and sick leave, 10 paid holidays, and a 403(b)-retirement plan with a 3% employer contribution
• Occasional evening and weekend availability required
• Ability to lift and move up to 30 pounds
• Valid California driver's license, clean driving record, and carry current auto insurance

Key Responsibilities

Culture & Staff Engagement

• Support programs that foster collaboration, engagement, and a mission-driven workplace
• Coordinate employee recognition, appreciation, and team-building activities
• Assist with onboarding and orientation to create a welcoming employee experience
• Support internal communications and staff events
• Help implement learning and development initiatives that promote growth and success

Compliance Coordination & SOP Management

• Coordinate updates and version control for SOPs, policies, and compliance documentation
• Maintain organized, audit-ready records and document management systems
• Support updates to the food safety, quality, and regulatory compliance programs
• Track training requirements, attendance, certifications, and competency records
• Assist with audits, corrective actions, and regulatory follow-up activities
• Help ensure procedures remain current and aligned with FDA, HMBANA, and organizational standards
• Support quarterly regulatory license and certification tracking
• Maintain organized electronic filing systems for compliance and quality documentation

Training & Professional Development

• Manage training calendars and educational opportunities for staff
• Track required compliance and professional development training
• Assist in developing training materials and resources
• Promote a culture of continuous improvement, accountability, and learning
• Support cross-department collaboration to strengthen operational consistency and communication

Core Competencies

• Passion for Mothers’ Milk Bank California’s mission and values
• Bachelor's degree or equivalent experience in healthcare administration, nonprofit operations, public health, human resources, organizational development, compliance, or a related field
• Experience coordinating staff training, professional development, or culture initiatives
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent communication and relationship-building abilities
• Proficiency with Microsoft Office, SharePoint, and digital document management systems
• Collaborative, detail-oriented, solutions-focused approach, and ability to work collaboratively across departments

Preferred Qualifications

• Experience supporting compliance, quality systems, healthcare operations, or food safety programs
• Familiarity with FDA regulations, SOP management, audits, or accreditation standards

Why This Role Matters

This is more than a coordination role. The systems you strengthen, the people you support, and the culture you help build all contribute to the safe delivery of donor human milk to infants who depend on it. Your work will help ensure our team can continue providing exceptional care and service to families across California.

Apply Today

If you're energized by meaningful work and want to make a lasting impact, we'd love to hear from you. Please submit your resume and cover letter to us.

Mother’s Milk Bank California is an Equal Opportunity Employer and is committed to creating an environment of equity and inclusion. Recruiting and retaining a diverse workforce is a high priority; people of all identities, backgrounds, and cultures are encouraged to apply.