Manager, Quality

We have an immediate opportunity for a Quality Manager. In this function you will manage the Quality Department located within a manufacturing plant and ensure products are produced in accordance with defined Corporate Quality standards. This individual reports to the Plant Manager. Responsibilities Follows plant safety procedures and guidelines Knows emergency procedures and what to do in the event of power outages, machine failures, workplace injuries, etc. Wears and utilizes personal protective equipment (PPE) as required Understands and identifies Lock‑out/Tag‑out procedures Informs supervisor of safety issues; reports any workplace injury or incident immediately Supports SQF through compliance with SQF standard practices and policies Assists SQF teams, audits, and documentation as necessary In absence of the Quality Manager, the roles and responsibilities of this position will be fulfilled as designated, documented, and approved by the Plant Manager Ensures optimal customer satisfaction through proper quality management from procurement of materials into plant facility, through the delivery of finished goods Monitors manufacturing processes, products, and materials to ensure that all are operating within defined parameters and standards Maintains and achieves internal quality targets, measurements, and KPI’s Manages and organizes daily activities for all employees assigned to the Quality department Investigates customer (internal & external) quality issues from performing root cause analysis to issuing of CAPAs Oversees the development, implementation, review and maintenance of the SQF System (food safety fundamentals and the food safety plan) Ensures integrity of the SQF System and communicates to relevant personnel all information essential to ensure effective implementation and maintenance of the SQF System Is competent to implement and maintain HACCP based food safety plans; and has an understanding of the SQF Code level 2 and the requirements to implement and maintain SQF System relevant to the supplier scope of certification Validates changes to food safety fundamentals and food safety plans that have an impact on the supplier’s ability to deliver safe food products Performs validation and verification activities and ensures accurate records of quality compliance Facilitates or leads Kaizen and other cross‑functional quality improvement team events Acts as point of contact for regulatory inspections and 2nd and 3rd party audits Ensures consistency with Company quality standards, practices, and policies Leads change efforts at manufacturing plant to improve and enhance quality systems Strengthens role, presence and impact of the Quality department within the manufacturing plant Implements and provides training of quality procedures throughout the plant Liaises with Sales, Client Services, Operations, and Supply Chain groups to respond to any customer concerns Liaises with Operations and Supply Chain groups to coordinate and drive internal corrective actions of identified quality problems Works with the Operations group to assist in their achievement of schedule attainment goals Directs and supervises Quality department employees Identifies required training of plant employees in SQF and related quality and food safety plans Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws Conducts interview, hiring, and training of employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems Conducts regular meetings with employees to review performance Participates in departmental, group, plant and other meetings Prepares for, coordinates, and leads inspections by clients, governmental agencies, or other entities Monitors accuracy, quality and integrity of data entered into business and quality systems Monitors and tracks quality performance metricsOversees document control over the Quality department Issues quality reports to management regularly Qualifications Education: Bachelors or better. Licenses & Certifications: ASQ, CMQ. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr D&W Fine Pack LLC