Service Coordinator I

Job Description

Job Description

Job Type

Full-time

Description

Company name: PCA Care Connections

Title of position: Service Coordinator I

Position type:   Full Time

Pay range: $43,899.00-$50,818.58 based on experience.

Location: PCA Main Building

 

 "PCA Care Connections is a NCQA accredited non-profit agency that currently provides two types of services: Service Coordinator for Community Health Choices (CHC) participants enrolled with Pennsylvania Health and Wellness and Nursing Home Transition Services for participants enrolled with Pennsylvania Health and Wellness or Keystone First. We currently serve participants throughout the Greater Philadelphia region, including Philadelphia, Delaware, Montgomery, Bucks and Chester counties.

 

"   The mission of PCA Care Connections is “provide high quality, person-centered and cost effective Service Coordination for older adults and persons with disabilities in partnerships with managed care organizations and integrated health systems and practices. Our goals are to promote quality of life, independence, dignity, and optimal health and well-being.”  

• Medical, prescription drug, vision, and dental coverage

• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• Annual paid time off and vacation are based depending on tenure. 

Requirements

DESCRIPTION : Reporting to a Supervisor, this position facilitates and coordinates long-term services and supports, utilizing a person-centered approach to improve psychosocial and health outcomes. In accordance with procedures and requirements of Community Health Choices (CHC) Managed Care Organization (MCO), the Service Coordinator has responsibility for ongoing assessment, service planning, service coordination, monitoring, follow-up, and evaluation for persons with disabilities and/or older adults. The SC works within a collaborative team approach to identify and address participants’ needs, preferences, and goals related to physical health, behavioral health, social services, and long-term services and supports. SCs work primarily remotely when not in the field but do have access to the office, as needed. All SCs are provided with a tablet and mobile phone to fulfill work duties.

 

Qualifications :

Associate's degree in social work, psychology, or related fields with 3 years of employment in social service or health care related setting or Bachelor's degree in social work, psychology, or related fields with at least 1 year of employment in a social service or health care related setting, preferred. 

Professional Characteristics :

• High energy level; able to manage a variety of tasks simultaneously.