Group Account Supervisor-1

Agency:BioluminaJob Function:Account Management and GrowthJob Subfunction: Account ManagementJob Description:Title: Group Account Supervisor Company/Location: Biolumina, New York, NY Department/Discipline: Account   Description   The Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, agency team and client relationship. Primary Job Responsibilities Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand Lead strategic and tactical planning process Demonstrate mastery of brand category and competitive data, including key studies Aggressively monitor and understand the competitive landscape, both strategic and creative Seek opportunities to showcase agency work among current and prospective clients  Seek opportunities to grow business within current accounts and into new accounts connected with that client. Demonstrate the fiscal acumen to lead a profitable account Aggressively monitor fee performance to encourage/ensure profitability. Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee  Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product Demonstrate ability to adapt to various client corporate cultures. Keeping senior management briefed on account activities Continue to refine skills in strategy and the business planning process Articulate agency POV without being afraid to take a stand Strategically problem solve for discrepancies between client and agency  Act as a positive role model for agency at client and industry events Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development Demonstrate the ability to analyze market research, identify strategic issues, and effectively communicate findings Establish credibility with clients at all levels and embody service-oriented attitude Become trusted and integral strategic advisor to the client team Additional Responsibilities Communicate effectively and professionally both internally and externally Demonstrate good problem-solving and interpersonal skills Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately Remain calm despite high pressure situations Project a professional, positive attitude toward peers and clients within the department and the agency Uphold Agency quality standards in servicing the Client Maintain accurate time sheets Foster a positive team atmosphere demonstrating respect for peers and supervisors Assist other members of department/team as needed when workload allows  Foster senior level partnerships with creative/account colleagues Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager Uphold the Company Values (the 3 E’s) in all decisions and interactions In person client travel is required Management Responsibilities Assign work to assure project deadlines are met Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs Provide constructive and direct ongoing feedback to direct reports Evaluate performance of direct reports and complete and deliver performance reviews Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions  Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures, etc. Qualifications: College degree, preferably in marketing, advertising, communications or science/medicine 5 - 7 years Agency or comparable experience (HCP Agency marketing experience preferred) 2 years of supervisory experience Excellent written and oral communication skills Well-developed knowledge of business practices/vendor relations Maturity to handle independent senior-level Client contact Ability to manage and train staff Successful history of growing brands and possibly launching brands Understanding of therapeutic categories/disease states Biolumina’s Values   Open Mind Always ask why—of your teammates, your clients, and yourself. And don’t stop there—keep asking questions Be respectful of others’ ideas, opinions, and diverse backgrounds Be flexible and adaptive to new ways of doing things Brave Heart Speak your mind…and your heart Courageously step forward to try something new and help others to do the same Be brave enough to defend your opinions—and brave enough to change them Ready Hands Be proactive and push things forward Reach out to offer help and raise your hand to ask for help Go out of your way to show gratitude $78,000 - $149,500Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: For US Job Seekers:It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. SummaryLocation: New York, New York, United States of AmericaType: Full time