Field Service Technician

Arlon EMC is seeking a highly motivated Field Service Engineer/Technician to install, service, and support capital equipment in the field, used in Semiconductor, PCB and PCBA manufacturing environments. This role is responsible for equipment installation, preventive maintenance, troubleshooting, repairs, and rebuilding at customer sites. The ideal candidate is hands-on, self-directed, customer-focused, and operates with the highest level of integrity and professionalism. Key Responsibilities Install, commission, and service capital equipment at customer facilities Diagnose and troubleshoot mechanical, electrical, and control system issues Perform preventive maintenance, repairs, and equipment rebuilds Conduct equipment audits and performance evaluations Provide on-site technical support to resolve customer production challenges Document service activities and generate detailed service reports Maintain strong customer relationships through effective communication and responsive service Qualifications Minimum of 2 years of experience in a Semiconductor, PCB or PCBA manufacturing environment, or a related industry Valid U.S. driver’s license legally authorized to work in the United States Stable work history with verifiable positive references Bilingual - fluent in Mandarin. This role requires fluency in Mandarin to support effective communication with customers and vendors in Mandarin-speaking markets. Required Skills & Abilities Willingness to travel domestically and internationally to Taiwan more than 50% of the time, often on short notice Strong work ethic with a positive, solution-oriented “whatever it takes” attitude Self-motivated and capable of working independently with minimal supervision Strong commitment to customer satisfaction and service excellence Excellent communication and interpersonal skills Ability to leverage all available resources to diagnose and resolve technical issues Proficiency with computers, including the ability to create detailed service and equipment Ability to read and interpret electrical schematics Experience troubleshooting and maintaining PLC-controlled equipment Comfortable working around industrial equipment, chemicals, and environmental conditions typical of PCB and PCBA manufacturing facilities #J-18808-Ljbffr