HVAC Service Technician

Job Description

Job Description

Residential HVAC Service Technician

Position Overview

Our client is seeking an experienced Residential HVAC Service Technician to diagnose, repair, and maintain residential heating and cooling systems while delivering exceptional customer service. This role offers strong earning potential, career growth, ongoing training, and a comprehensive benefits package.

We don't just offer jobs, we build careers. Here's why you'll love being part of our team:

• Sign-on Bonus

• Competitive commissions and bonuses

• Fully stocked warehouse and parts runners

• New, clean, fully stocked service truck

• Comprehensive health, dental, and vision insurance

• Paid time off starting Day 1

• 401(k) plan with company match

• Parental leave

• Tool and boot allowance

• Ongoing training and development opportunities

• Annual performance reviews

Responsibilities

• Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.

• Diagnose and repair malfunctioning air conditioning systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, and other HVAC equipment.

• Recommend appropriate solutions and discuss repair or replacement options with customers.

• Achieve a high first-time fix rate by accurately diagnosing issues and completing repairs efficiently.

• Participate in the on-call rotation schedule for emergency service requests.

• Remain flexible and adaptable to changing schedules and assignments.

• Maintain accurate service records, work performed, and parts used within the ServiceTitan platform.

• Maintain punctuality and attendance standards.

• Perform additional duties as assigned.

Required Skills & Qualifications

• Minimum 2 years of residential HVAC service experience.

• ServiceTitan experience preferred.

• Experience upselling services and recommending replacement options.

• Strong customer communication and relationship-building skills.

• Excellent conflict resolution and interpersonal skills.

• Ability to work effectively as part of a team.

• Computer proficiency and ability to use electronic devices for scheduling, invoicing, and communication.

• Ability to work on ladders.

• Ability to lift up to 50 pounds.

Benefits

• 401(k)

• 401(k) matching

• Company truck

• Dental insurance

• Employee assistance program

• Employee discount

• Fuel card

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Parental leave

• Professional development assistance

• Referral program

• Relocation assistance

• Tools provided

• Vision insurance

Requirements

Experience:

Residential HVAC Service: 2 years (Required)

License/Certification:

EPA Certification (Required)

Work Location:

On the road

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.