Program Manager, Consumer Insights

A financial services organization is building its Consumer Insights function from the ground up — and this role will help shape it. We’re looking for a Program Manager who can own research end-to-end: intake, execution, vendor management, and turning insights into real business action. This is a strong fit for someone who enjoys both strategy and execution and wants visibility across Marketing, Product, Sales, and Service. What You’ll Own Manage intake, prioritization, timelines, and governance Partner with vendors and oversee research operations Translate findings into clear, actionable recommendations Help build the processes and frameworks behind the insights function Drive adoption and activation of insights across the business What We’re Looking For 5+ years in Consumer Insights, Market Research, CX, or related areas Experience managing research programs from scoping through delivery Strong stakeholder communication and storytelling skills Comfortable operating in ambiguity and helping build structure Hands‑on mindset with both strategic and operational strength Nice to Have Qualtrics or similar survey platforms Vendor-side or agency partnership experience Ideal for someone who likes building, influencing cross-functional teams, and making research matter. #J-18808-Ljbffr Weaver Partners