MEDICAL ASSISTANT- DI WALK IN

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MEDICAL ASSISTANT- DI WALK IN

Service Worker Martin Luther King (006), Miami, FL, US

Salary Range: $15.00 To $19.50 Annually

POSITION PURPOSE

Provide supportive and services to patients under the supervision of skill nursing (RNs) staff. Team member in the delivery of health care services.

POSITION REQUIREMENTS / QUALIFICATIONS

Education/Experience

High School diploma or GED equivalent. Graduate from an approved Medical Assistant (in Florida or any other State) 1-2 years experience in a medical setting desired.

Licensure / Certification

Certified as a Medical Assistant. Must maintain current CPR certification from the American Heart Association.

Skills / Ability

Knowledge of medical terminology. Good communication skills and interpersonal relationships. Must type a minimum of 20 - 30 WPM. Bi-lingual skills desired.

POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)

QUALITY OF WORK

• Consistently gives accurate attention to all details.
• Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate channel of communications.
• Consistently greets patients and treats patients with respect.
• Accurately sets up for exams, i.e. PAPS, etc. to reduce patients' delay.
• Anticipates providers' needs when preparing patients.
• Demonstrates concern for patient flow.
• Prepares unit for next patient's needs; very thorough and accurate.
• Cleans area for next day patients care to reduce delays.
• Always cross checks patients' paperwork to ensure accuracy of medical records.
• Knowledgeable and comfortable with Intergy System and making appointments.
• Follows Policies and Procedures for Infection Control.

QUANTITY OF WORK

• Produces a consistent volume of acceptable work.
• Completes assigned task in a timely manner.
• Finds appropriate task to do in down time.
• Willingly accepts duties not ordinarily assigned to facilitate patient care.
• Prioritizes tasks assigned, requests help as needed and maintains productivity.
• Keep providers' room stocked at all times to prevent delays in patient care.
• Completes B&E (billing and encounter) forms within the same day of intervention.
• Provides accurate and timely documentation in patient charts within the same day of intervention.

KNOWLEDGE OF JOB

• Possesses general knowledge of the CHI system, procedures, location of all departments, treatment areas and other patient services.
• Adheres to Department Policies and Procedures in performing duties and assignments.
• Generally knowledgeable regarding the job requirements.
• Demonstrates the ability to work with a diverse population.
• Discharges patients taking off doctor's orders for follow-up care, i.e. lab requests, consults, etc...
• Understands the importance of the computer environment and is willing to learn new skills.
• Knows the limitations of their job and reports appropriately to their supervisor.

JUDGEMENT AND DECISION MAKING

• Seeks guidance and direction as necessary for the successful completion of job duties.
• Consistently combines ethical judgment with technical skill within the Policies and legal guidelines of CHI.
• Follows written and verbal instruction as directed.
• Always attempts to understand co-workers needs and responds accordingly.
• Recognizes his/her role in the department and how it relates to the overall function of CHI.
• Actively participates as a team member, adding to the morale of the unit.
• Completely checks in patients, recording vital signs and reports abnormal findings to Nursing Supervisor or team leader.

PLANNING AND TIME UTILIZATION/INITIATIVE

• Consistently uses available time to departmental advantage and assists where needed.
• Adapts and is flexible in order to meet changing departmental needs and priorities.
• Consistently performs as a self starter who needs no reminders of duties and/or tasks which need to be completed.
• Reports to the supervisor any suggestions for changes in Policies or Procedures that can be improved.
• Initiates new ideas and shares with team members.
• Dependable when called upon to assist in departmental needs.

RELATIONS/CARE

• Consistently maintains work area in a clean and orderly condition.
• Observes CHI's Uniform Dress Code and wears identification badge at all times.
• Performs all daily functions in accordance with CHI Policies and Procedures.
• Recognizes and evaluates personal strengths and weakness; handles personal and professional frustration appropriately.
• Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans.
• Relates and interacts well with others, regardless of sociological backgrounds.
• Handles all communication, including telephone information requests with courtesy, accuracy and respect for confidentiality; receives information and distributes messages as necessary.
• Respects the rights, privacy and property of others at all time.
• Adheres to expectations and responsibilities of Care Team.
• Establishes a good rapport and professional working relationship with all departmental personnel.
• Maintains appropriate interdepartmental communications.

WORK HABITS

• Reports to work on time, as scheduled, ready to begin work at start of shift and with minimal absenteeism.
• Never abuses or takes advantage of sick time or personal leave days.
• Provides proper notification and advance notice for absence or tardiness.
• Returns to work on time from lunch or breaks.
• Maintains current license and/or meets continuing education requirements.
• Attends in-service training when scheduled.
• Adheres to Infection Control Policies and Procedures, including Universal Precautions.
• Utilizes personal protective equipment appropriately such as, but not limited to, gloves, face shields or masks and eye protection to prevent the transmission of blood borne pathogens.
• Follows Department and CHI's Safety Policies.
• Reports safety hazards immediately when identified.
• Adheres to Confidentiality Policies & Procedures / HIPAA Regulations.
• Performs other duties as assigned.

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