Emerging Markets Technology Specialist Level 3

Construction Technology Specialist Level 3Are you passionate about shaping the future of construction technology? As a Construction Technology Specialist Level 3, you'll be at the forefront of innovation, helping bring new products, solutions, and workflows from concept to real-world success. In this highly visible role, you'll serve as a trusted technical expert, mentor developing technicians, influence product direction, and help customers maximize the value of cutting-edge technology. If you enjoy solving complex challenges, leading through expertise, and making a lasting impact on both people and products, this is an opportunity to elevate your career while helping drive the future of our industry.What's In It For You:$80,000 - $110,000 / year guaranteed base salary plus commissions. Company truck, reinforcing company pride and representing the RDO brand. Training and development, as well as opportunities to grow within the organization. A comprehensive benefits package that supports your well-being. A company that lives by its core values: they're not just words on a wall – they're how we work, grow, and lead.Why RDO? When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members. RDO Equipment Co.'s Emerging Markets team is where you'll support customers working in Landfill, Mining, Solar and Autonomy, some of the fastest-growing segments of our business. This team partners closely across the organization to deliver practical, innovative solutions, from helping landfills improve compaction to supporting solar projects and mining operations with precision technology. You'll work alongside experienced teammates who are focused on real results, strong partnerships and shaping what's next in these evolving industries.What You Will Do:Technical leadership: Serve as an advanced subject matter expert on construction technology products, software, integrations, and field workflows. Diagnose complex issues, validate solutions, and provide escalation support.Product development support: Partner with product development and field operations by participating in pilot programs, product testing, customer deployments, and rollout preparation activities.Training and technician development: Deliver hands-on coaching, mentoring, and skills development to technicians through field, classroom, virtual, and customer-facing training opportunities.Knowledge management: Create and maintain troubleshooting guides, job aids, training materials, best practices, and documentation that improve field consistency and technician readiness.Field quality and adoption: Support successful product launches, software updates, deployment methods, and customer adoption initiatives while collecting and communicating valuable field feedback.Customer support: Build strong customer relationships by addressing concerns, providing timely solutions, and ensuring successful outcomes for technology deployments.Collaboration and continuous improvement: Work closely with service, sales, and manufacturer partners to strengthen organizational capability, improve field quality, and support strategic growth initiatives.What You Will Need:Industry experience: 3-5 years of experience in construction technology, machine control, product support, field service, software implementation, technical training, or a related role.Advanced technical expertise: Demonstrated experience with construction technology products, software, integrations, installation practices, and field workflows, including the ability to diagnose and resolve complex technical issues.Training and coaching skills: Proven ability to train, mentor, and develop technicians through hands-on field support, classroom instruction, and virtual learning environments.Customer focus: Excellent customer service skills with the ability to build relationships, actively listen, address concerns, and provide effective solutions.Travel flexibility: Ability and willingness to travel 50-70% based on seasonal business demands.Technology proficiency: Strong computer skills with experience creating technical documentation, maintaining training records, and utilizing product software applications.Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.Why You'll Love It Here:A dynamic environment where no two days are the same. A supportive team that's as invested in your success as their own as well as opportunities to build on camaraderie throughout the year. Opportunities to grow, learn, and lead in the industry.