F & B Shift Supervisor

Maintain daily employee work station and break schedules. 
Ensure prompt and courteous service to customers. 
Monitor employee compliance with established service standards. 
Greet and communicate with guests in a friendly and courteous manner. 
Oversee the service operation of restaurant during assigned shift. 
Ensure beverage shift operations are opened and closed properly and on time. 
Ensure all employees are on time in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur. 
Resolve guest complaints in a professional and timely manner. 
Requisition and maintain control of all inventories. 
Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions. 
Coordinate cleaning and repairs of beverage outlets. 
Perform related administrative and reporting duties.

Qualifications :

Must be at least 21 years of age. 
Associates degree in a related field or one (1) year of related experience preferred. 
Must be able to stand and walk for majority of shift. 
Must have excellent customer service and communication skills. 
Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

No

Employment Type :

Full-time