Guest Services Agent

Stonebridge Hospitality Management

Stonebridge Hospitality Management - - Responsibilities: Operate the front desk according to standard operating procedures with exceptional guest service; Take guest reservations and record accurately; Check guests in and out using reservation, checkout, and credit card systems; Answer all calls within three rings in a scripted manner and manage guest messages; Resolve guest complaints and maintain a clean lobby and work area

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Vacancy posted 5 days ago

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Guest Services Agent
...Overview The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. Location City, State: Fenwick Island, Delaware Responsibilities Operate the front...
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