Customer Service Coordinator

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Action Plumbing ! Action Plumbing

is an industry leader in the northeast that has been in business since 1965. Because the company continues to grow, we are looking for a few strong candidates who want to be part of a great work environment and earn some great perks along the way! We are seeking a dynamic individual with a positive attitude who is a quick learner and thrives in a fast-paced environment. Applicant must be confident, detailed, organized, and forward-thinking. The candidate must be a strong decision maker, multi-tasker, and detail oriented. Location : Marlton, NJ (Greentree Area location) Hours : Monday – Friday, 40 hours per week Why Action Plumbing Stands Out: Full-time, stable employment with a rapidly growing company Competitive pay Health Insurance / Vision, and Dental. 401(k) FSA Daycare Savings Benefit Plan Life and Long-Term Disability Insurance Paid Time Off Major paid holiday Excellent working conditions and a friendly team atmosphere What Action Plumbing Needs From You: Answer incoming phone calls and respond to emails professionally. Enter new work orders into the system for dispatch. Communicate with customers to answer questions and provide job status updates. Collaborate with all departments to support daily operations. Perform accurate data entry and maintain organized records. Assist with administrative tasks as needed to ensure efficient workflow. Qualifications : Strong organizational skills and the ability to multitask effectively. Quick learner who adapts well to a fast-paced work environment. Dependable, friendly, and confident communication style. Excellent attention to detail and a strong memory. Strong decision-making and problem-solving skills. Previous customer service experience preferred. Action Plumbing determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $22 $25/hr. Pay is based on a number of factors, including market location, job-related knowledge, skills, and experience.