Technical and Management Support Analyst I

Position Title: Technical Support Analyst I Salary Range: $100,000-110,000 Work Type: Onsite / Telework Clearance: Secret Required Zip Code 20301 Overview Angayut is seeking a dynamic Technical Support Analyst to join our team supporting one of our US Army customers. The ideal candidate will possess a strong background Information Technology and customer service. Secret Clearance is required Responsibilities: Assist the Information Management Officer for all Information Management and IT issues. Assist in issuing user Local Area Network (LAN) and wireless accounts, monitoring internet use, and ensuring proper IT security measures are followed within the Agency. Act as a liaison between the Agency and the OSD Joint Service Provider (JSP) for security, software, and equipment upgrades and turn-in, and requests for repair. Help conduct reviews ensuring that agency documents and internal policies and procedures are updated and correct and aid in software and hardware training. Assist the IMO with routine IT and information management including user account tracking, onboarding/offboarding coordination, and access requests; maintain Assist with maintaining property accountability records Track and reconcile assigned property, including conducting periodic inventories and updating records to reflect gains, losses, or transfers Provide audio visual support services for the setup of Video Teleconferencing (VTC) for agency personnel and provide A/V support for conferences and meetings Qualifications: Bachelor's degree or relevant work experience 5 Years+ providing Information Technology Services to Federal Government Customers Ability to manage multiple projects and meet tight deadlines. Experience with Microsoft Office Suite Secret Clearance Preferred Qualifications: Strong Customer Services Skills Understanding of Armed services About Angayut, a Far West Federal Company Angayut delivers mission-focused solutions supporting defense and federal customers worldwide. As part of Far West Federal, we are committed to operational excellence, accountability, and long-term customer partnerships. Our teams are built on collaboration, professionalism, and trust. We value individuals who take ownership of their work, contribute to team success, and are motivated by supporting critical national security missions. Benefits Competitive Compensation Comprehensive Benefits Package 401(k) Paid Time Off Professional Development & Education Assistance Performance-Based Incentives Career Growth Opportunities #J-18808-Ljbffr Far West Federal