Warehouse Associate I

Warehouse Associate I

Billerica, MA

Quanterix is a global leader in ultra-sensitive biomarker detection, enabling breakthroughs in disease research, diagnostics, and drug development. Its proprietary Simoa® technology delivers industry-leading sensitivity, allowing researchers to detect and quantify biomarkers in blood and other fluids at concentrations far below traditional limits. With more than 3,400 peer-reviewed publications, Quanterix has been a trusted partner to the scientific community for nearly two decades. In 2025, Quanterix acquired Akoya Biosciences, The Spatial Biology Company®, adding multiplexed tissue imaging with single-cell resolution to its portfolio. Together, the combined company offers a uniquely integrated platform that connects biology across blood and tissue—advancing precision medicine from discovery to diagnostics.

Role Summary:

The Warehouse Associate plays a vital role in our operations by accurately picking, packing, and shipping customer orders with a strong emphasis on accuracy and attention to detail. This position is also responsible for safely and efficiently operating material-handling equipment to move, store, and process materials throughout the facility to support daily shipping and production activities. Key responsibilities include unloading, loading, staging, conducting physical inventory counts, stacking products, and maintaining a clean and organized work area. The role requires routine access to a +4°C (39°F) walk-in environment and proficiency in operating a hand truck and forklift for material transport. This is a full-time, on-site position, Monday through Friday.

What You'll Do:

Processes orders according to priority set by Supervisor/Group Lead to meet customer requirements.

Pick, package, and label shipments according to the Distribution standard operating procedure (SOP) and work instructions.

Use of scanner for pick, pack, and ship reagents, instruments, and spare parts.

Execute material transactions in company ERP system and use carriers' computer systems to generate shipping labels and packing slip.

Report inventory discrepancies to warehouse manager or inventory control teams.

Verifies proper storage conditions of products and notifies Supervisor of any inventory issues that may arise such as Can't Finds, Expired Product, Breakage, and Out-Of-Stocks.

Deliver internal orders and incoming samples/Purchase orders to the laboratory.

Pick, pack and ship correct items for customer orders by referencing part number, product description, pick location and pick quantity from computer generated work order.

Verify packing slips and pick tickets, comparing item information to the document item information.

Put away and transact systematically to correct storage locations, ensuring Item information is correct.

Interact with all departments and employees within the company to ensure material and supply needs are met in a positive, helpful fashion.

Interact with and support all internal departments to meet their material needs.

Perform all work assignments as trained to comply with all regulatory requirements and procedures.

Keep areas neat and clean throughout the workday using a clean-as-you-go policy.

Report any unsafe conditions to supervisor, and other duties assigned by supervisor.

Operate hand truck, cart, forklift, and use of hand-held scan device for picking.

Possible travel to other Quanterix locations between Marlborough and Billerica.

Other duties as assigned.

Basic Qualifications:

High School Diploma or GED

Minimum of 1–2 years of warehouse, logistics, or shipping/receiving experience preferred.

Preferred Qualifications:

Experience operating material handling equipment such as forklifts, order pickers, and hand trucks (certification a plus).

Strong attention to detail, accuracy, and organizational skills.

Ability to work independently and as part of a team in a fast-paced environment.

Comfortable working in and out of a +4°C (39°F) walk-in environment

Basic computer skills and familiarity with inventory management systems or ERP software preferred.

Commitment to maintaining a safe and clean work environment in compliance with company policies and safety standards.

Written and spoken literacy in English

Basic math skills are required

Experience working in a warehouse environment preferred.

Ability to follow directions and procedures, stay on schedule and adhere to standards.

Attention to detail.

Ability to use computer-based tools such as email, Microsoft Word, ERP systems, and carrier supplied shipping systems.

Ability to use basic material handling equipment.

Basic knowledge of inventory management systems.

Willingness to be trained in additional responsibilities.

Ability to work independently in an organized manner while keeping supervisor informed of progress, issues, and resolutions.

Expectations, Competencies, Skills & Abilities:

Position is based in Billerica, MA with 5 days on site expectation

Must be able to lift, carry, push, and/or pull up to 50 lbs safely and repeatedly, with or without reasonable accommodation

This a physically active job that requires standing, walking, climbing, bending, stooping, lifting and moving objects up to 50 pounds continuously throughout a minimum 8 hour shift.

Why You'll Like Working For Us:

Our Technology: From discovery to diagnostics, Quanterix's ultrasensitive biomarker detection is fueling breakthroughs only made possible through its unparalleled sensitivity and flexibility. Simoa® technology has delivered the gold standard for earlier biomarker detection in blood, serum or plasma, with the ability to quantify proteins that are far lower than the Level of Quantification (LoQ). Our industry-leading precision instruments, digital immunoassay technology and CLIA-certified Accelerator laboratory have supported research that advances disease understanding and management in neurology, oncology, immunology, cardiology, and infectious disease. Akoya Biosciences, a Quanterix company, is The Spatial Biology Company®—bringing tissue context to life through high-resolution, single-cell imaging. Akoya's spatial phenotyping platforms help researchers visualize and measure how cells organize and interact within tissue to influence disease progression and therapeutic response. From discovery through clinical research, Akoya offers a full continuum of solutions, including PhenoCycler®, PhenoImager® Fusion and HT, and PhenoCode™ Panels. As part of Quanterix, Akoya complements a leading portfolio of ultra-sensitive biomarker detection technologies, together enabling a more complete view of biology and disease across both tissue and blood.

Our Commitment to Employees:

At Quanterix, our values are based on Team, Innovation, Customer and Owner. Team: Challenge assumptions, not the person. Respect diversity of thought and hold ourselves to lofty standards Innovation: Stay curious, experiment, create and change Customer: Prioritize and celebrate these pioneers by doing our best to deliver on commitments Owner: Act with high integrity and in the best interest of Quanterix. Take measured risks and learn from their success and failures. We reward and recognize our employees by offering competitive compensation and a 401k plan with employer match, as well as competitive health, dental, and vision benefits for employees and their dependents. We also offer an unlimited vacation policy to all exempt employees, and a generous PTO policy for non-exempt employees. All employees are eligible for equity, employee stock purchase plan, a performance bonus, and 1:1 financial counseling/planning. We also offer Tuition Assistance. We have a free, state-of-the-art onsite fitness center for all employees. To keep you fueled up, we provide onsite employees free snacks and drinks every day!

Diverse & Inclusive Workplace:

Quanterix is committed to a Diverse and Inclusive workplace. We strive to recruit candidates who will bring inclusive mindsets and contribute to our values. Quanterix is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Quanterix will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.