SCADA Organizational Change Management (OCM) Senior Analyst

SCADA Organizational Change Management (OCM) Senior Analyst Cephas Consultancy Services Private Limited Remote, California, United States About this position Job Id :CLI-45709-5 Job Type: Contractual We are looking for a Senior OCM Analyst to support the post-implementation phase of a major SCADA platform transition within a utility environment. The ideal candidate will have strong organizational change management, utility operations, SCADA/EMS, and NERC experience. This person will help drive adoption, improve processes, manage post-go-live issues, and establish the future-state operating model. Location: Remote Requirements 7+ years of experience in OCM, business transformation, or operational consulting. Strong experience working in the utility/energy industry. Experience working in a NERC-regulated utility environment. Understanding of NERC reliability standards and NERC CIP requirements. Experience with SCADA, EMS, control-room operations, or grid operations. Experience leading OCM activities including: Stakeholder engagement Change impact assessments Communications Training Adoption and readiness assessments Experience assessing current-state processes and developing future-state operating models. Strong workshop facilitation, communication, documentation, and presentation skills. Ability to manage multiple workstreams in a complex organization. Ability to pass required background and utility/government security screening. Preferred Qualifications Direct experience with SCADA implementation, modernization, or post-implementation optimization. Experience with government-owned, municipal, or public power utilities. Prosci/ADKAR, CCMP, or similar change management certification. Consulting experience supporting utility technology transformation programs. Responsibilities Organizational Change Management Lead OCM activities to drive adoption of the new SCADA platform. Develop stakeholder, change impact, readiness, communication, and adoption plans. Conduct workshops and training sessions. Identify resistance and develop targeted change strategies. Process & Operating Model Transformation Assess current SCADA and operational processes. Identify gaps between current processes and the new platform. Develop future-state processes, workflows, SOPs, and operating models. Partner with operations, engineering, and compliance teams to ensure alignment with NERC and internal requirements. Post-Implementation Issue Management Track and manage post-go-live adoption and process issues. Maintain an issue log and prioritize issues based on operational risk. Coordinate with business and technical teams to drive resolution. Identify adoption risks and develop mitigation plans. Documentation & Reporting Create process maps, SOPs, operating model documentation, and transition plans. Develop KPIs to measure adoption, compliance, and operational effectiveness. Track progress and provide regular updates to leadership. Maintain documentation to support knowledge transfer and long-term sustainability. Communications Develop and manage stakeholder communication plans. Communicate changes clearly to executives, operations teams, and business partners. Ensure consistent messaging and timely communication across stakeholders. Skills

NERC CIP , SCADA , ADKAR

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