Jira Admin

Spruce Infotech

The organization has already established the Jira instance and integrated it with existing authentication systems (SSO/MFA). This role will be primarily hands-on, responsible for configuring Jira to meet immediate business needs while ensuring the platform is structured for scalability and usability. The Jira Administrator will also provide targeted input on licensing and configuration decisions to help balance desired functionality with efficient cost management.

Key Responsibilities

Configure and administer Jira to support project tracking, workflows, repositories, and test case management
Translate stakeholder requirements into practical Jira configurations, including workflows, issue types, fields, and permissions
Design and implement dashboards, boards, and reporting structures to support team visibility and delivery tracking
Establish foundational standards for project setup, naming conventions, and usage to promote consistency
Collaborate with IT, development, QA, and business teams to align Jira functionality with delivery processes
Provide input on Jira licensing, feature utilization, and configuration approaches to support cost-effective usage
Support user onboarding and provide guidance to teams adopting Jira for the first time
Troubleshoot issues and make iterative improvements during initial rollout
Document configurations and setup decisions to support ongoing administration and scalability

Required Skills & Experience

Hands-on experience administering and configuring Jira in enterprise or mid-sized environments
Strong knowledge of Jira workflows, schemes, permissions, and project configurations
Experience standing up or significantly reconfiguring Jira environments
Ability to balance speed of delivery with scalable, maintainable configuration decisions
Familiarity with Agile methodologies and Jira use cases (Scrum, Kanban)
Experience working with integrated tools such as Confluence or source control systems
Strong problem-solving skills and ability to work independently in a fast-paced environment
Effective communication skills for working with technical and non-technical stakeholders

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Vacancy posted 4 days ago

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