Technical Support Specialist L2 - Remote SaaS
DoseSpot
- Remote job
A growing healthcare technology company is seeking a Technical Support Specialist, L2, to deliver advanced technical support for internet-based applications. You will be responsible for troubleshooting complex issues and enhancing customer satisfaction. Ideal candidates will have at least 5 years of related experience, proficiency in SQL, and excellent communication skills. This fully remote role also offers generous benefits, including flexible time off and comprehensive health insurance. #J-18808-Ljbffr DoseSpot
$53.5k - $89.78k
...delivered on time and without error. Technical Support Specialist, L2 The Role: As a Technical Support... ...teams and/or working in a distributed remote environment is a plus Core Competencies... ...‑paced, growth‑oriented, PE‑backed SaaS environment Ability to manage multiple...Remote workWork experience placementWork at officeFlexible hoursShift work- ...its sales team and seeking Account Executives (L1 & L2) to drive growth in the Commercial segments. This remote role covers North America, prioritizing candidates... ...management, ideal candidates will have 1-3+ years of SaaS sales experience, strong problem-solving skills,...Remote job
$30 - $33.65 per week
...Help Desk Analyst L2 Location: Dallas, TX, United States... ...Bar hub Provide in-person support of user issues and escalations... ...and receiving equipment to/from remote Workers Provide asset management... ...and 2+ years experience in a technical support role. Self-...Remote workLocal areaMonday to Friday- CameraMatics LLC. is looking for a Technical Support Specialist to provide exceptional support to customers through various communication channels. You will troubleshoot technical issues, document interactions, and collaborate with teams to improve customer experience....Remote job
- Interra Health is looking for a Technical Support Specialist, Level 2 in Boston, MA, to provide exceptional customer support through advanced troubleshooting... ...continuously improving documentation. Offering a flexible remote work environment, comprehensive health benefits, and ample...Remote jobFlexible hours
- ...Inc. is seeking a Help Desk Technician to join their IT support team in Austin, Texas. The ideal candidate will have at... .... Responsibilities include providing first-line technical support, troubleshooting SaaS applications, and managing user accounts. The role offers...Remote jobFlexible hours
$124.36k - $146.3k
Job Description The Senior Technical L2 Analyst is the technical owner for complex Tier 2 product... ...with Engineering, Product, Risk, and Support teams. Ensure issues are tracked end‑to... ...systems, APIs, data integrations, and SaaS platforms. Ability to read and reason about...Remote workTemporary workWork experience placementWork at officeFlexible hours3 days per week- ...Technical Customer Support Specialist Qase is a modern, all-in-one test-management platform used by QA engineers to ship better software... ...Qualifications Must-haves: ~2+ years in B2B SaaS customer support (L1/L2). ~ C1-level written and spoken English. ~ Pro...Remote workNight shiftRotating shift
- ...seeking a passionate individual to join their remote team, dedicated to simplifying wealth... ...this role, you'll provide exceptional technical support and training to financial advisors,... ...can effectively utilize a best-in-class SaaS product. You will engage with clients, resolve...Remote job
$40 per hour
...Mac Service Desk Technician (L2) Overview 12-Month W2 Contract... ...will have a solid background supporting both Mac and Windows enterprise... ...on Mac. Experience supporting SaaS applications such as Okta, Slack... ...Technician provides basic technical assistance and support to internal...Contract workWork at officeLocal areaVisa sponsorship- ...All Jobs Customer Service- Technical Support Specialist Customer Service- Technical Support Specialist Fully Remote • UT • Customer Care Full-time Description A Technical Support... ...QUALIFICATIONS Prior experience in the Saas industry Prior consultant experience in assisting...Remote workFull timeWork at officeWork from home2 days per week3 days per week
- ...Requirement While this is a remote role, we are only able to... ...Florida. About the role Our Support team is at the heart of Attio... ..., care, and quality. As a Technical Support Specialist, you’ll be the trusted... ...benchmark for excellence in B2B SaaS support. What you’ll do In...Remote workFull timeImmediate startMonday to Friday
- ...Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support... ...minimum of 2 years supporting enterprise SaaS solutions, including LMS, HRIS, or LXP... .... · Skilled at facilitating large remote group conversations and translating technical...Remote workLocal area
- ...join Coreforce, where your Technical Support expertise makes a real impact... ...:Coreforce is an innovative SaaS company providing digital solutions... ....Technical Support Specialist - Build Your Career with PurposeJoin... ...via phone, chat, email, and remote desktop tools, using...Remote workFlexible hours
$54k - $80k
...Application Analyst in Customer Support plays a pivotal role at... ..., offering specialized technical support across a... .... Posting Type Hybrid/Remote On a daily basis, the Technical Support Specialist creates, resolves, and... ...ideally within a tech or SaaS environment.Customer-...Remote workShift workAfternoon shift- ...Technical Support Specialist As a Technical Support Specialist at Adaptive, you'll assist customers while... ...technical support, tier-2 support, or SaaS troubleshooting experience ~... ...Top-tier benefits and 401(k) match Flexible, remote-friendly work environment...Remote workFlexible hours
- ...Technical Support Specialist At parcelLab, we're reshaping how the world's leading brands manage the... ...support, success, or operations role (B2B SaaS a plus) Ability to read and... ...brands Competitive compensation Remote-friendly culture with flexible work environment...Remote workFlexible hours
- ...As a full-time Technical Product Support Specialist working remotely, the candidate will provide frontline support to K-12 IT administrators, educators, and... ...environments Familiarity with K-12 education, EdTech, or SaaS environments is strongly preferred Ability to learn...Remote workFull time
$63k - $79k
...management-works together seamlessly to support efficiency and growth.... ...Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Technical Support Specialist here at Odoo, you will help us achieve... ...proficient in utilizing Odoo's SaaS/Cloud-based applications Problem...Remote workWork experience placementFlexible hours- ...is a fast-growing enterprise SaaS platform powering security... ...brands. We are seeking a Tech Support Specialist to provide first-level and... ...This role will troubleshoot technical issues, assist with system configurations... ..., ticketing system, and remote sessions Troubleshoot issues...Remote workShift work
$70.36k
...virtual reality learning experiences, is seeking a Technical Support Specialist to serve as a primary point of contact for customer... ...virtual reality environment. ~ Familiarity with remote support tools and SaaS-based applications. ~ Exposure to scripting...Remote work$24 - $27 per hour
...We’re hiring a Technical Support Specialist (Tier 1) to join our remote team in the U.S. In this entry-level role, you’ll be the first line of support for Conversica... ..., and looking to build hands-on experience in the SaaS world, this could be a great fit....Remote workHourly payFull timeInternshipWeekend work- ...seeking experienced L1 or L2 Help Desk Technicians with... ...Application Video Interview Technical Interview (In-Person)... ...Job Requirements Perform remote help desk support (L1/L2 level) Participate... ...Autotask, IT Glue, Datto Backup, SaaS Defense, SaaS Protect, Datto...Remote workFlexible hours
- ...Description Job Description Position: Technical Support Specialist – Level 2 Port Cyber is seeking to... ...Support Specialist Level 2 (TSS - L2) role within the Support Services group... ...that cannot be addressed and resolved remotely. Documentation – Along with all...Remote workWork at officeLocal areaRelocation
- ...successful at Vanta without it. As a Technical Support Specialist, you will help our Vanta customers by... ...customer support experience in a SaaS/Tech space. ~ Be located in the United... ...parents ~ Health & wellness stipend ~ Remote workspace, internet, and cellphone...Remote workWork experience placementWork at officeImmediate startFlexible hoursWeekend work
$25 - $30 per hour
...:00 AM – 5:00 PM As a Level 2 Help Desk Support Analyst, you will serve as a critical escalation... ...organization, providing advanced technical support to ensure our global teams... ...support for Microsoft 365, Teams, VPNs, and remote access Troubleshoot Active Directory, permissions...Remote work- ...framework backed by hands‑on support. And our platform was built... ...Broadvoice is seeking a Technical Support Specialist with strong VoIP knowledge... ...technical support experience for a SaaS platform Understanding of... ...outside of work. Our remote‑first approach and focus on...Remote work
$80k - $85k
...Technical Support SpecialistSkip to main contentBy continuing to browse or... ...privacy policy.#Technical Support Specialist page is loaded## Technical... ...provides advanced, in-person and remote support for end-user devices... ...Handling* Own and resolve L2 escalations for hardware, OS...Remote workPermanent employmentFull timeTemporary workWork at officeLocal area- ...OverviewDataPath, Inc. is a global leader in remote satellite-based communications... ...Government, and Commercial markets.The Tier II Technical Support Specialist operates as the service desk’s single... ...Satellite Access Requests (SARs/SAAs), Gateway Access Requests (GARs/GAAs),...Remote workContract work
$55k - $71k
...the future. We are a remote-first company with a... ...are growing. Overall support volume is increasing.... ...adding a Tier 1 Support Specialist to continue delivering... ...Required: ~1–3 years in technical customer support, help... ...supporting a SaaS or infrastructure product...Remote work
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