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Technical Support Specialist L2 - Remote SaaS

DoseSpot

Boston, MA
  • Remote job

A growing healthcare technology company is seeking a Technical Support Specialist, L2, to deliver advanced technical support for internet-based applications. You will be responsible for troubleshooting complex issues and enhancing customer satisfaction. Ideal candidates will have at least 5 years of related experience, proficiency in SQL, and excellent communication skills. This fully remote role also offers generous benefits, including flexible time off and comprehensive health insurance. #J-18808-Ljbffr DoseSpot

Vacancy posted 2 days ago
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